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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Meaghan B.
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The flowers arrived at my mothers and she said they were absolutely beautiful!

Date of experience: February 23, 2016
Christina C.
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The only thing I didn't care for was the initial picture you show for the flowers isn't necessarily the same size bouquet you purchase. Once u choose it then it gives you options of different sizes. You should show the correct size bouquet off the bat.

Date of experience: February 23, 2016
James U.
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Product was nice,however, I paid for an early delivery which was for before noon. Flowers did not arrive until closer to 3:00pm.
I called customer service and they refunded the charge. I understand the delivery time is out of your hands and appreciate the GREAT customer service today and in the past. As I am a repeat customer
Thanks.jg

Date of experience: February 23, 2016
Amy K.
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Easy to use website & excellent pricing
February 23, 2016

Easy to use website & excellent pricing.

Date of experience: February 23, 2016
Elizbeth O.
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Good online experience but service/handling wasn't mentioned at the beginning of the order so it blindsided me. The order didn't deliver on the date I wanted so it was a day late and still got charged for the same day delivery.

Date of experience: February 23, 2016
BryanDerease C.
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Although my daughter received a nice arrangement, it was not like what was pictured. I picked a certain arrangement because of the summary I read on your website of what different flowers are used, the colors of each one and the beautiful contrast it provided with the variation of flower and color and the use of magnolia leaves. The arrangement my daughter received was pretty, but with no contrast, missing flowers, missing magnolia leaves and the purple ribbon tied around the vase. I even paid to upgrade to the biggest arrangement but I feel that I purchased maybe the medium. Please be certain that the florist you use, lives up to being able to provide what you pictured and have and use the flowers and colors stated in your summary.

Date of experience: February 23, 2016
rose U.
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Absolutely love his flowers!
February 23, 2016

Absolutely love his flowers!

Date of experience: February 23, 2016
PJowett K.
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Fees were not obvious until the very last step
February 23, 2016

Fees were not obvious until the very last step

Date of experience: February 23, 2016
Debra A.
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The check out process was easy
February 23, 2016

The check out process was easy. I needed to contact From You Flowers and the customer service, via email was absolutely phenomenal. It was a FAST response and very thorough. This was my first ever order, and I would definitely use this site again... AND recommend them to my friends. Less than3

Date of experience: February 23, 2016
charlie l.
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The flowers were very beautiful..
February 23, 2016

The flowers were very beautiful..

Date of experience: February 23, 2016
Michelle F.
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Very affordable and no extra fees
February 23, 2016

Very affordable and no extra fees. Presentation is beautiful. Unfortunately, it did not arrive when I paid for the expedited delivery. It came a few hours after. I would like my $4.99 expedited fee purchase refunded. Thank you.

Date of experience: February 23, 2016
Bettina P.
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I wish there was a larger price range
February 23, 2016

I wish there was a larger price range.

Date of experience: February 23, 2016
Joanne P.
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She likes the flowers they helped to cheer her up thank you

Date of experience: February 23, 2016
Kathy S.
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The site was easy to navigate and the prices were reasonable. I liked being able to add on chocolates, balloons, etc.

Date of experience: February 23, 2016
Wayne D.
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The first set of flowers weren't at all acceptable
February 23, 2016

The first set of flowers weren't at all acceptable. They were already bloom and look like they were sitting out and on the down side. Wouldn't last 2 days. The second set were beautiful and fresh and nicely arranged. Kudos to the replacement florists... Thank you!

Date of experience: February 23, 2016
Yolanda B.
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Price was right and I was offered a google discount
February 23, 2016

Price was right and I was offered a google discount.

Date of experience: February 23, 2016
Brenda P.
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It has been very convenient to have this option and I have been very pleased the few times that I have used it.
The order of 2/22/16 was delivered to my sister for her birthday and she was very happy with the flowers I chose.

Date of experience: February 23, 2016
Alexis S.
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It was super easy and fantastic!
February 23, 2016

It was super easy and fantastic!

Date of experience: February 23, 2016
BRad S.
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Handling services seems high
February 23, 2016

Handling services seems high. Probably affect likelihood of frequent purchases.

Date of experience: February 23, 2016
Anonymous O.
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Flower bouquet had doubled balloons in color as if florist ran out of selection. Also, not satisfied with small teddy bear that came with order when I paid for a medium size! Unhappy customer in CA.

Date of experience: February 23, 2016