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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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P A.
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I would assume the flowers were great I received a wonderful thank you from the new Mom and Dad.

Date of experience: February 25, 2016
ann b.
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The experience so far,was fine
February 26, 2016

The experience so far,was fine. It remains to be seen just how good the product is. After receiving my birthday cake flower arrangement, I can honestly say that I was impressed with the arrangement and will be very happy to present it to my lovely granddaughter on her 16th birthday.

Date of experience: February 25, 2016
Cynthia A.
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At first I was disappointed that the amount of balloons I purchased was not given. When I called customer service they stated that the subcontractor in Florida ran out of balloons. So I was refunded the money for the balloons. I purchased flowers, 4 balloons and a basket filled with chocolate. My recipient was very happy with all she received and it seemed like the basket of chocolate may have been upgraded. I truly appreciate all the effort made to make my recipient have an amazing day. I would definitely use your services again due to the great support and their ability to bring customer satisfaction. Everything came on time and made the day. Thank you again!

Date of experience: February 25, 2016
norwood t.
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...
February 26, 2016

Date of experience: February 25, 2016
Dorothy L.
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I was very disappointed that the delivery was not on the date it was ordered for as this was for a special anniversary

Date of experience: February 25, 2016
Suzanne M.
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Excellent service
February 26, 2016

Excellent service.

Date of experience: February 25, 2016
Jason M.
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It was delivered a day later than ordered
February 26, 2016

It was delivered a day later than ordered.

Date of experience: February 25, 2016
Carolyn C.
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I have used this site a many times and have always heard great things from the recipients of the flowers I have sent. This site is quick and easy to use.

Date of experience: February 25, 2016
Alex F.
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They delivered on time with the same day delivery option. The flowers that were delivered were pretty but they definitely did not match what was in the picture that I ordered. I'm assuming if you do not select the deluxe bouquet and pay extra, the flowers will be much smaller with more green filling. Overall, I'm happy that they did the job when I needed it.

Date of experience: February 25, 2016
Judy I.
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Fun and easy
February 25, 2016

Fun and easy. Purchased flowers for mothers 94th birthday and everyone at the party loved them. It was great with my being in Texas and having her get flowers in NC the next day. Will do again in the future.

Date of experience: February 25, 2016
District of Columbia
1 review
2 helpful votes
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Don't do it!
February 25, 2016

When (not if) there is something wrong with your order, do not expect them to make it right. You will waste your time on hold and then talking to people that do not care. The order will not be right ever. You may get a token amount of money back. It's so not worth it!

Date of experience: February 25, 2016
Jason H.
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Sucked flowers look like they are dying already...
February 25, 2016

Sucked flowers look like they are dying already...

Date of experience: February 25, 2016
Jennifer C.
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Super easy to order
February 25, 2016

Super easy to order. Delivery was on time. No issues with flower substitutions like I have experienced with other online floral sites. Greenery was slightly different than photo but did not disappoint. Vase was same as photo.

Date of experience: February 25, 2016
Sharron L.
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Great website with lots of options, found exactly what I was looking for

Date of experience: February 25, 2016
Marilyn V.
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My daughter loved it
February 25, 2016

My daughter loved it. She said the combination of the different color of flowers are beautiful.

Date of experience: February 25, 2016
Paul M.
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Good product
February 25, 2016

Good product. Prompt delivery. Satisfied customer.

Date of experience: February 25, 2016
David D.
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The Lady loved them
February 25, 2016

The Lady loved them.

Date of experience: February 25, 2016
Lisa R.
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Should have taken the 14.99 off first
February 25, 2016

Should have taken the 14.99 off first. Would have ordered sooner.

Date of experience: February 25, 2016
Betsy U.
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Very easy and all of the information was readily available.

Date of experience: February 25, 2016
K G.
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Some confusion while ordering because of adding address during last steps. Delivery was made on the
Day promised.

Date of experience: February 25, 2016