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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Found the flowers I wanted while sitting at my desk
I selected and paid for the medium size and the recipient sent me a pic of the flower and it looked small
Difficult to order by phone because of pop ups that are bigger than the screen
Flowers were very nice.
I am the gift giver. Have not heard yet from the receiver.
GREAT!
The flowers were very close to what was pictured. However, the sympathy card did NOT make it with the flowers. Recipient did not know who they were from & my condolences were missing. Disappointed.
Fast and easy, great choices to choice from
This is my 2nd time purchasing from this site and I love how easy it is to shop, but when the flowers where delivered this time, they where not anything like what I ordered and I was not informed that there would be a substitute. I did call customer service and they are supposed to refund me 50% of my money back, because it was too late to have new ones delivered.
First time shopper. Will reply after delivery of gift
Delivery was not on time. I went on line the next day and noted the tracking stated "awaiting response from local florist." I was upset that I was guaranteed a 4 hr delivery time and had my son not contacted me, I would have not know the gift was not delivered. When I called I spoke with a representative and expressed that it is very poor customer service to send a request to a florist, then just "wait" for a response. When you have a "guaranteed" delivery time, you cannot afford to "wait" on a response. My daughter in law's gift was delivered the next day. I am not happy with this service and would probably not use this service again. Very poor customer service.
I was satisfied with the website purchase but I was not very satisfied with calling into Customer Service. I attempted to call on 5 different occasions and never go thru to a representative. I was on hold all 5 times, for lengthy times and never got through. I finally had to send an email and wait for a response that way. I felt like I wasted an entire day when I could have had the flowers delivered on the original requested day, had I been able to get through to a customer service rep. Very disappointed with the service.
In any event, my friend, the recipient did receive the flowers on her last day in the hospital so that was nice. I just felt that I paid the additional $14.99 service fee, for some type of service that I did not receive. And I think the website should be upfront about that additional fee. There was NO mention of it at all until you completed the checkout process, along with payment.
Seems pretty shady and certainly not valued at the $14.99 that was charged.
Happy these got delivered on time. Was told they look nice. Thank you.
I have used fromyouflowers several times, I've never been disappointed with the product or service. However, on this occasion, my wife sent me a picture of her surprise flowers and they didn't really look like the bouquet I purchased. They seemed significantly smaller. They looked ok, but I wasn't very happy with it. It could have been the local florist used. Overall, fromyouflowers has never disappointed me, so I will give them another try and see how it goes.
Easy to shop on website.
I sign up for the 20% discount and I couldn't get the code to add it on.
Delivered promptly. Theperson receiving the said the were ver prety.
I needed same day delivery and was surprised at the number of great options at great prices!
I sent flowers to my daughter and she sent me a picture of her arrangement. It was beautiful and just what I was looking for! I will definitely order again.
The order arrived precisely at 1700. I know I did not pay the extra $7.00 to get it in the morning, but it could have been a little earlier.
Excellent service! Reasonable prices! Thank you.
I think is great that you can customize so easily, and the same day delivery is awesome for people like me that leave everything for the last minute lol
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members