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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Barbara F.
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Maybe this should be worded differently because I sent flowers, I didn't receive them.

Date of experience: September 30, 2020
Dawn E.
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My only real issue with your customer service is that they fill all the empty spaces in the conversation with useless words. Difficult to explain but an example might be "let me change screens and look at that" and then a bunch more words I couldn't even understand. They just filled up all the silence. They talked fast and didn't listen. I had to call because the cardholder, not me, needed a receipt emailed. They acted like this was a security issue. I asked them to email a receipt to the cardholder, not me. It took a long time to communicate that this was not a security issue. All because they talked and talked and didn't listen.

Date of experience: September 30, 2020
michelle m.
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The flowers were absolutely perfect and beautiful!
September 30, 2020

The flowers were absolutely perfect and beautiful! Delivery was a little later than expected and the price was a little high

Date of experience: September 30, 2020
Janet K.
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Received good feedback from former recipients
September 30, 2020

Received good feedback from former recipients.

Date of experience: September 30, 2020
Carla H.
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We would like to continue doing business with you
September 30, 2020

We would like to continue doing business with you. We are a flower shop based in Central America. We would like to know if there are industry discounts that we can access. If there is someone we need to direct our requests to, please let us know.

Date of experience: September 30, 2020
Israel P.
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Half of the roses were falling off the stems, but otherwise it was a good experience.

Date of experience: September 30, 2020
Kara C.
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Very happy mother In law
September 30, 2020

Very happy mother In law

Date of experience: September 30, 2020
Donald B.
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Y'all have always done me good!
September 30, 2020

Y'all have always done me good!

Date of experience: September 30, 2020
John P.
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So far so good
September 30, 2020

So far so good. Made it easy. I originally thought it was 2 dozen roses but my mom let me know it was a mixture of flowers

Date of experience: September 30, 2020
Tyrone H.
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It was a good product and customer service was good
September 30, 2020

It was a good product and customer service was good.

Date of experience: September 30, 2020
Debbie Q.
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The flowers were beautiful everyone loved them
September 30, 2020

The flowers were beautiful everyone loved them

Date of experience: September 30, 2020
Sandra B.
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Ordering was quick and easy
September 30, 2020

Ordering was quick and easy. The flowers were delivered on the day I chose and were timely. The recipient was very pleased.

Date of experience: September 30, 2020
Erica n.
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Not as much as I expected for $70
September 30, 2020

Not as much as I expected for $70

Date of experience: September 30, 2020
Pamela A.
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I love this service
September 30, 2020

I love this service. I have ordered from you before and the flowers are beautiful

Date of experience: September 30, 2020
Sara T.
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Always awsome
September 30, 2020

Always awsome

Date of experience: September 30, 2020
Kerry S.
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Nice arrangement, kind of pricey
September 30, 2020

Nice arrangement, kind of pricey

Date of experience: September 30, 2020
Melinda S.
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I've always had a good experience ordering from this site

Date of experience: September 30, 2020
Shirley H.
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I ordered theses flowers for my friend that was hosting a party at her house. The flowers arrived after we left so I never got to see them. I'm sure they were beautiful.

Date of experience: September 30, 2020
Anna A.
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In fact I'm from EU, buying flowers for a dear one
September 30, 2020

In fact I'm from EU, buying flowers for a dear one. The pricing is incredibly tricky and annoying. In EU we always have full price incl taxes and shipping visible. Here I had to go through the whole order to find out about addtional costs such as shipping and taxes.
Delivery fee in EU costs 3x less.
It's a stressful nightmare to order anything on such site, however I haven't found any other solution yet.
Also flowers seem to cost double to what is offered in EU

Date of experience: September 30, 2020
Trisha S.
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Easy to navigate, beautiful arrangements
September 30, 2020

Easy to navigate, beautiful arrangements

Date of experience: September 30, 2020