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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Great, quick, easy.
I picked the arrangement in most part by the adorable container it was presented in on-line. It was delivered in a plain sleeve which took me by surprise. I didn't see the disclaimer that stayed that they could use something else if not available. I guess I would have picked something different had I known. Other than that the flowers were pretty and delivered the same day I ordered them. Smile!
Each category has a few hundred options, with many being in multiple categories. Makes selection tricky because you end up going between 3 categories and seeing the same stuff and you don't want to click next a million times.
On the other hand, I've ordered from here before and the quality was beautiful. Other than the navigation, I prefer this site for flower delivery :)
Good but to many extra charges
A little pricy but better than most. Other than that, all was great.
Quick checkout and a great variety of items to look through!
I placed two orders.
One was delivered late, one was delivered with a substitution. It isn't a major issue on that level, but given that the issues in both cases were lack of availability from local flower shops - in the future, I'd be more likely to order directly from the shops local to where I wanted the flowers to go. Going through a third party adds risks I'm not certain I would take again.
Beautiful flowers, just a little expensive.
Your customer services called me and left a message at 10:10 am to tell me that the flowers I ordered were not available at the florist they chose and that they needed confirmation to substitute or send to another florist. I am a business woman. I chose to use your service at the recommendation of a friend. I have always used 1800Flowers and spend roughly $1500 annually on gifts like this. Because I am in meetings most of the morning, I stepped out and phoned your customer service within a few minutes of the message and was on the automated hold for over 15min and had to hang up so I could get back to work. I tried several more times and then, once back in my office, I logged into my email to see the email message. I am appalled that a decision to use another florist that would have what I wanted was not simply made. Instead, you WAIT for me to call back? At checkout, I chose the option to guarantee delivery by noon, instead, the delivery was made after 2 pm! Unacceptable! My daughter sent me a picture of the arrangement and it looks as if they simply left the sunflowers out. There are large green spaces where they should be. So, so very disappointed. As an online service, when you realized the florist did not have what was ordered but there was another you could send the order to, it simply should have been done and delivered on time. This was a special birthday for my daughter who is far away from me. I am heartbroken. I will go back to 1800flowers.
GREAT prices and selection!
Very convenient. Flowers were delivered on time and were beautiful. I will definitely use again
Very easy online shopping & the selection of flowers is great. I've used your website in the past & will do so in the future.
Unsatisfied!
Promotional add mentioned 20% off, which appears as a additional discount to the marked down price on the listing, but it wasn't. Also there wasn't a mention of the service/handling fee until the final check out.
Disappointed with what was delivered vs. What I ordered.
I usually use this website it works great for me and they are pretty good at delivering on time
So far so good great pictures. The flowers were beautiful and looked like the pictures on the web site. The only small issue was with the delivery. The flowers were delivered to a neighbors resident and it took a bit of time for us to track them down. Otherwise it was a great experience at a difficult time.
I was very happy with the product orderd and the delivery time was great for same day delivery.
They a little high priced for how few flowers were there.
I needed a basket quickly and discovered this site and there was a discount.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members