On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I found my shopping experience convenient! The website is simple and easy to use. Flower arrangements have pictures that are very similar to the product that was delivered. Prices were very reasonable! Customer service via telephone was excellent.
I did have two complaints. 1) The $14.99 handling fee came as a surprise. Only showing up AFTER the entire order had been placed and you were ready to pay seemed sneaky to me. $14.99 seems quite exorbitant to me. 2) I ordered a balloon and it was not delivered with the flowers. I called "FromYouFlowers.com" customer service. They called the florist and got the problem resolved. The balloon was delivered later that day.
Easy to order on line
One thing that I would change would be that you should have an option as to what time you will need them delivered by and a way to contact delivery person in case of a last minute thing.
Great site... Paid for expedited delivery and they arrived later than supposed to. And the case was not pink like in the picture
She said they smelled great!
Local florist couldn't deliver in time, but customer service made it right.
The extra fee for the expedited delivery was a waste of money. It wasn't delivered in time
It was very easy to order, and the flower delivery was right on time. However the product received was not the same as indicated on the website.
Satisfied up to point where the delivery was delayed due to the un-expected early release from the hospital (delivery location) of the person to whom item was to be delivered. Delays tracking down the intended recipients were caused by the mid-afternoon delivery attempt (well within the guidelines of my order), but were further delayed by an entire DAY as the delivery driver 'ran out of delivery time for the current day.' However, despite issues, the items were fresh and much appreciated by the recipients.:-)
Convenient and affordable. I didn't actually see the flowers so I can't confirm whether or not they were satisfactory.
I'm not happy with my experience with this site and probably won't be ordering from here again. However, the recipient of the gift basket loved the whole arrangement.
I was surprised about the service charge but happy with the flowers.
Fast efficient service. Beautiful flowers.
The shopping experience was easy and quick, and my friends were very happy with the selection sent to them
Prices change on each new page. Different fees are added and the subtracted. Very shady.
Delivery charge seemed a little high, and was not added to the order until last minute.
The flora cake arrangement for my friend's birthday was so beautiful that her son sent me a photo! I am extremely pleased with the selection and service.
Our daughter said they were so pretty!
Easy to shop and prices are reasonable
Great, quick, easy.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members