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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Melissa M.
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Had to throw away 5 pieces of fruit because they were bad.

Date of experience: March 3, 2016
Arnold H.
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I paid extra for an early delivery and they didn't get delivered until after noon. I will not be using this company in the future and will make sure that I pass this onto my friends. Service was very poor.

Date of experience: March 3, 2016
Ralph t.
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Great service since I've been a member
March 3, 2016

Great service since I've been a member

Date of experience: March 3, 2016
christy X.
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My mom loved them
March 3, 2016

My mom loved them

Date of experience: March 3, 2016
Neniv U.
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Quick, simple, and has great shipping options!

Date of experience: March 3, 2016
edgar G.
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Quick and easy!
March 3, 2016

Quick and easy!

Date of experience: March 3, 2016
vikki X.
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My daughter received her bright multi color roses and she was excited, she stated she loved them. Thanks

Date of experience: March 3, 2016
Suat t.
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4 hours garantied it was said but was delivered the next day.

Date of experience: March 3, 2016
Delia S.
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Quick and easy, thank you
March 3, 2016

Quick and easy, thank you. I actually wanted them delivered today, March 3rd, but they were delievered a day sooner, which is perfect because she (my Sister) is enjoying them on her special day rather waiting for them. Thank you. I will use you again next year if not sooner. D

Date of experience: March 3, 2016
Michelle O.
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Fast and easy...
March 3, 2016

Fast and easy...seen a picture of the delivered flowers...very beautiful!

Date of experience: March 3, 2016
Deneika Y.
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I found the service fee to be high
March 3, 2016

I found the service fee to be high

Date of experience: March 3, 2016
linda n.
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Great
March 3, 2016

Great

Date of experience: March 3, 2016
Lisa K.
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First time ordering through this business...
March 3, 2016

First time ordering through this business...don't know what to expect

Date of experience: March 3, 2016
Jessica J.
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Made same-day flower delivery easy, but they weren't delivered same-day. I was called and given an honest apology and an upgrade in flowers. I appreciate that, but at the same time the whole purpose for me even choosing to purchase from this website was same-day delivery. I doubt I will choose this site in the future.

Date of experience: March 3, 2016
Kathy F.
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Loved your products and prices
March 3, 2016

Loved your products and prices. I wanted to change the size of the bouquet and I had to not only go back to the page but redo all the info I had already filled in afterward. Would have been nice to change the size and be done.

Date of experience: March 3, 2016
Linda X.
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Wasn't aware of extra tax that had to be paid as I'm in the UK and prefer all prices visible at first stage.

Date of experience: March 3, 2016
Silva S.
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The flowers arrived as scheduled and my mother sounded pleased with them.

Date of experience: March 3, 2016
Ken I.
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$14.99 Service/ Handling charge not mentioned until check out. Not likely to recommend your website.

Also, I paid an additional fee to have same day delivery. The order was NOT delivered same day.

Date of experience: March 3, 2016
Paulette D.
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My husband loved the arrangement
March 3, 2016

My husband loved the arrangement

Date of experience: March 3, 2016
SANDRA N.
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I think the flowers are completely lacking
March 3, 2016

I think the flowers are completely lacking - they are not what was pictured, they are not even CLOSE.
I am aware some flowers may be "changed" but the whole arrangement is more greenery then flowers its just plain disappointing. I even chose the "premium" bouquet & they in my opinion are NOT premium
So not only did they NOT come when they were supposed to the bouquet "eh" at best.
Good thing the person receiving the flowers is unaware of what they were supposed to look like!

Date of experience: March 3, 2016