On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Extremely easy to shop with the added benefit of lots of options
My order was received a full day early. This order was for a specific day, so I'm not sure why this happened. I have no complaints about the bouquet, just the delivery when I clearly indicated that I wanted a Sunday delivery.
You added a $14.99 "Service/Handling" fee at the end of the transaction. This effectively added 40% to the cost of the order. I bought the flowers anyway, and I would have done so had I known of the actual cost from the beginning. But, the practice of inserting this cost at the end (especially after some sort of smoke-and-mirrors offer of a 20% discount) is, in my opinion, a poor way to do business. I hope my delivery makes it to the recipient today, as promised. If so, then I'll consider purchasing flowers from this website again.
In addition, I paid for same-day delivery, which ought to have been Saturday. However, the flowers were not delivered until Sunday. I was not offered a refund.
Thank you.
The flowers died the next day. Not a good value for the price especially the $15.00 add on fee for service and handling. The handling side leaves much to be desired since I received poor quality flowers that died the next day. I won't be ordering from this site again.
Easy to use website. Beautiful Flowers!
Site easy and fast
My mother loved the beautiful flowers!
Expensive, but timely and good quality.
Always on time! The service is wonderful.
Sending flowers to friend in hospital
Product was delivered and was received.
I ordered flowers my best friends 30th birthday to surprise her at work! She loved the awesome florist arrangement and pink vase the they came in! I will be ordering from your site again soon :) Thanks so much for helping me make her day special!
DISAPPOINTED- ESPECIALLY BY DELIVERY TIME-
Quick to find item, price was EXCELLENT compared to other sites. Checking out - quick and easy!
Made my day
Flower quality looked nothing like the picture and the delivery was late.
Made someone happy by delivering what was asked for and on time. Dependability is very important.
Service and handling fees seem a little expensive. Sort of defeats the savings.
Morning,
My Mother loved the flowers but the picture that she sent me to show me the flowers were not as pretty as the picture displayed when I order them. I thought the flowers would have more flowers in it and they looked man handled.a little roughed up.
My only problem was I'm from the UK and there was no option to select that on my billing address
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members