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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Korey G.
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No complaints!
March 9, 2016

No complaints! I ordered my package at 11:30am and it was delivered on the same day before 4:30pm

Date of experience: March 8, 2016
Gloria B.
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The flowers were delivered to my mother and they are just beautiful! This would have been my parents' 73rd wedding anniversary had my dad lived. It was a beautiful way to remember their commitment and love for one another.

Date of experience: March 8, 2016
Fran F.
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It was a great experience overall really good very happy with what I got for the price I paid thank you all

Date of experience: March 8, 2016
Sherrie M.
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Everything was great..
March 9, 2016

Everything was great. Thanks for coming through!

Date of experience: March 8, 2016
nancy O.
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Thank you very much
March 9, 2016

Thank you very much

Date of experience: March 8, 2016
Patrick N.
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Customer Service was very helpful
March 9, 2016

Customer Service was very helpful

Date of experience: March 8, 2016
cynthia l.
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I wish there was a comment box about what you were ordering. For example I do not want any carnations in my bouquet.

I ordered the premium arrangement, when sent a picture of it it looked a bit small. It's hard to tell in a phone photograph - my daughter is going to their home tonight and I'll know more. What I did see was beautiful though:-)

Date of experience: March 8, 2016
Dan s.
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Quick, fast, easy for same day
March 9, 2016

Quick, fast, easy for same day. And have used them many times in the past always great service

Date of experience: March 8, 2016
Pat D.
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This was very easy to order
March 9, 2016

This was very easy to order. The person I sent it to love it. They were very happy. I gave her your info so the next time she needs to order a gift of flowers or sweets she said she will use fromyouflowers.com. Thank You so much.

Date of experience: March 8, 2016
Teresa M.
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Paid for a delivery time of 9-3 and it arrived after that.

Date of experience: March 8, 2016
AARON D.
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The flowers and custom vase were excellent!
March 9, 2016

The flowers and custom vase were excellent!

Date of experience: March 8, 2016
Bill B.
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I had an Orchid plant sent to my wife for her birthday. It was delivered by UPS. I was not aware it would be UPS until I got the notice it was shipped. Not the personal flower delivery I was looking for. The real problem is that it was damaged in shipment. I am working to resolve the issue. I called the We Care line and was on hold for 15 min so I sent an email. We will see how this turns out.

Date of experience: March 8, 2016
Leslie Q.
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Ease of use
March 9, 2016

Ease of use

Date of experience: March 8, 2016
francine k.
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She love th e arrangements.thank you
March 9, 2016

She love th e arrangements.thank you.

Date of experience: March 8, 2016
Tere M.
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Easy to look around
March 9, 2016

Easy to look around. Good prices!

My flowers were delivered on time, but the e-mail that I got as confirmation did not have any information regarding the person who got the flowers from the delivery service. If this were to be in the confirmation e-mail, then I would say the service is 110% great.

Thank you!

Date of experience: March 8, 2016
pulat X.
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The flower set looked a little different from what advertised online.

Date of experience: March 8, 2016
JoAnn E.
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You need a place to indicate requested time of delivery, i.e., we needed a late afternoon delivery.

The reason I gave two lower ratings was connected with delivery time. 1-I had written (in a blank spot) that a late afternoon delivery was wanted. Because the flower shop closed at 4:00 p.m., the flowers were actually picked up, by the one to whom they should have been delivered. The shop keeper left a door unlocked, even though the shop was closed, so they could be picked up. 2-Although the shop did not deliver the flowers, the shop has never contacted me regarding the return of the delivery fee. Such a refund would only be fair.

Date of experience: March 8, 2016
Penny F.
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Shopping was easy
March 8, 2016

Shopping was easy. Waiting to see if the flowers are as pretty as the picture befor I use this sight again. My friend sent a picture of the flowers and they are beautiful.

Date of experience: March 8, 2016
Kristina S.
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Very easy web site, compatible pricing
March 8, 2016

Very easy web site, compatible pricing.

Date of experience: March 8, 2016
Jenn S.
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My experience was overall pleasant and efficient. I was working with a budget and time crunch. Both were meet with excellent service.

Date of experience: March 8, 2016