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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Margie M.
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The most beautiful flowers I've ever seen
May 24, 2020

The most beautiful flowers I've ever seen.
So easy to order.

Date of experience: May 24, 2020
Tasheena L.
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Easy to order!
May 24, 2020

Easy to order! Flowers exactly as pictured.

Date of experience: May 24, 2020
Carolyn B.
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I was disappointed in the size of bouquet and the overall effect. It had the same colored flowers in bouquet but did not look like bouquet displayed. I ordered the large size.

Date of experience: May 24, 2020
Lisa D.
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So happy you offer same day service!
May 24, 2020

So happy you offer same day service!

Date of experience: May 24, 2020
mary f.
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The flowers were not the one I picked out
May 24, 2020

The flowers were not the one I picked out. Not 1 flower was the same as the picture. I was expecting some of the same flowers. I understand that not all will be the same but none were the same. Disappointed.

Date of experience: May 24, 2020
Breneda M.
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It was delivered, I spoke to the recipient
May 24, 2020

It was delivered, I spoke to the recipient.

Date of experience: May 24, 2020
Lynne F.
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Order was smooth, however, there was no place to enter the savings CODE1420 to get $10 off. I ended up paying full price!

Date of experience: May 24, 2020
Amanda R.
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My girlfriend was very impressed and looks at them everyday! Thank you for your service =)

Date of experience: May 24, 2020
ROBIN O.
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The product came very late
May 24, 2020

The product came very late. Not happy called several times to no avail

Date of experience: May 24, 2020
Broderick S.
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Flowers looked very nice in the picture but when received flowers were much smaller in size and wilted...very disappointing especially after paying extra for Saturday delivery.

Date of experience: May 23, 2020
Family J.
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Quick and easy to order
May 24, 2020

Quick and easy to order. Flowers were delivered as requested.

Date of experience: May 23, 2020
Jason A.
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Great
May 24, 2020

Great

Date of experience: May 23, 2020
Brandon V.
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Wonderful experience, looking forward to the next purchase!

Date of experience: May 23, 2020
Dani R.
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I was frustrated the additional fees ("service & handling") aren't disclosed earlier. Also, I added balloons to the order but they were not delivered and I received no notice that they would not be able to be included. The fact that you have balloons one of the reasons I ordered from your service. The person I spoke to about it was quick to offer me a refund, but it was only for the balloon base price, no associated taxes or delivery. I realize we are in difficult times and supplies may be challenging. All I would have expected was more up front communication about this, especially when spending so much money. The flowers that were delivered did not look like the picture on the website, but they were gorgeous nonetheless.

Date of experience: May 23, 2020
Kathleen E.
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Doesn't look as tho I got a 'premium' bouquet. And I did not order a balloon rather a 'happy birthday' pick. I really wanted the pick :(

Date of experience: May 23, 2020
jane X.
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Flowers were absolutely beautiful
May 24, 2020

Flowers were absolutely beautiful. And I appreciated the personal phone call when they were delivered.

Date of experience: May 23, 2020
Lynne B.
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So easy to order
May 24, 2020

So easy to order. Thank you

Date of experience: May 23, 2020
Dennis r.
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Flowers were for my Love and she loved them
May 24, 2020

Flowers were for my Love and she loved them.

Date of experience: May 23, 2020
Trudy F.
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Very timely delivery
May 24, 2020

Very timely delivery. Boxed nicely.

Date of experience: May 23, 2020
Carla H.
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Quick easy and lots of choices
May 24, 2020

Quick easy and lots of choices. I was good until I saw the item sent to the wife of my pastor. I couldn't believe it. It looked nothing at all like the item I purchased. It wasn't even the same plant.

Date of experience: May 23, 2020