Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

marcia g.
0 reviews
0 helpful votes
Follow marcia g.
Unfollow marcia g.
Share Review
Report Review

Prices listed and bottom line quite different
March 13, 2016

Prices listed and bottom line quite different.

Date of experience: March 13, 2016
Carol E.
0 reviews
0 helpful votes
Follow Carol E.
Unfollow Carol E.
Share Review
Report Review

Delivered at a time good for my Aunt's
March 13, 2016

Delivered at a time good for my Aunt's. 101st Birthday party. I did not see flowers, but she thought they were 'beautiful.'

Date of experience: March 13, 2016
Marie N.
0 reviews
0 helpful votes
Follow Marie N.
Unfollow Marie N.
Share Review
Report Review

I got it for my sister and she was very happy, the bouquet was gorgeous and very well presented. I will definitely order from You Flowers again.

Date of experience: March 13, 2016
Sandra M.
0 reviews
0 helpful votes
Follow Sandra M.
Unfollow Sandra M.
Share Review
Report Review

Very fast service!
March 13, 2016

Very fast service!

Date of experience: March 13, 2016
Christina O.
0 reviews
0 helpful votes
Follow Christina O.
Unfollow Christina O.
Share Review
Report Review

The site is very user friendly!
March 13, 2016

The site is very user friendly! However, upon delivery the arrangement was disappointing. The flowers included in the 'Delux' upgrade that I paid extra for were missing the Lilies and only had 2 roses in it. After the 'Birthday Girl' received her flowers she actually called the company herself because she was so saddened at the presentation. This was embarrassing for me to hear after the fact. The company did offer to bring a new arrangement the next day to resolve the problem. The new arrangement was better, but the delivery person actually took back the previous arrangement. Asking for the prior delivery back seemed unnecessary. The representation of fromyouflowers was very poor in this case. I think this can be improved if the arrangements are checked for quality before delivered. Although I realize I should have done more research before using the company.

Date of experience: March 13, 2016
Carol B.
0 reviews
0 helpful votes
Follow Carol B.
Unfollow Carol B.
Share Review
Report Review

My sister loved the rainbow roses
March 13, 2016

My sister loved the rainbow roses.

Date of experience: March 13, 2016
Joanne H.
0 reviews
0 helpful votes
Follow Joanne H.
Unfollow Joanne H.
Share Review
Report Review

Easy to find what I needed and place order
March 13, 2016

Easy to find what I needed and place order. A lot of choices.

Date of experience: March 13, 2016
Joe A.
0 reviews
0 helpful votes
Follow Joe A.
Unfollow Joe A.
Share Review
Report Review

So far very easy to use
March 13, 2016

So far very easy to use. Delivery occurred as promised.

Date of experience: March 13, 2016
Shannon C.
0 reviews
0 helpful votes
Follow Shannon C.
Unfollow Shannon C.
Share Review
Report Review

Prices are too high
March 13, 2016

Prices are too high.

Date of experience: March 13, 2016
Shannon L.
0 reviews
0 helpful votes
Follow Shannon L.
Unfollow Shannon L.
Share Review
Report Review

Arrived a little later than I expected, but my mom is happy.so I'm happy!

Date of experience: March 13, 2016
dima X.
0 reviews
0 helpful votes
Follow dima X.
Unfollow dima X.
Share Review
Report Review

Thanks vary Good
March 13, 2016

Thanks vary Good

Date of experience: March 13, 2016
Margaret A.
0 reviews
0 helpful votes
Follow Margaret A.
Unfollow Margaret A.
Share Review
Report Review

Shopping experience was very good
March 13, 2016

Shopping experience was very good. A nice selection of products and ordering was quick & easy.
Ordered a Sympathy Fruit Basket for good friends and we were very pleased to hear they were very impressed by the size and contents. They loved it! I definitely will order again.

Date of experience: March 13, 2016
Mary C.
0 reviews
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

No Trouble Shooting
March 13, 2016

No Trouble Shooting. Quick & Effortless. Looking forward to seeing these Flowers in Person.Just saw them. Truly Beautiful..

Date of experience: March 13, 2016
Carol Z.
0 reviews
0 helpful votes
Follow Carol Z.
Unfollow Carol Z.
Share Review
Report Review

Thank you bye
March 13, 2016

Thank you bye

Date of experience: March 13, 2016
Kansas
1 review
2 helpful votes
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review

Here is the third email I have sent to them today... enjoy

"You Care? Really?

I paid a premium to have the flowers delivered same day. For the extra money here is what I got.

You have ignored two previous emails asking for the status of the delivery of my order.

You have left me on terminal hold with occasional interruptions to the music to insist that my call is important to you.

Your website provides no update on the delivery status.

I have received one email from "Shopper Approved" asking ME if my order has been delivered and telling me that if my order has not been received after 24-48 hours that I should contact "Fromyouflowers.com" to get issued resolved. How can that happen if you won't pick up the phone or answer emails?

This whole experience has been awful.

Never! Never! Again!"

Date of experience: March 13, 2016
Kay A.
0 reviews
0 helpful votes
Follow Kay A.
Unfollow Kay A.
Share Review
Report Review

Handling fee is awfully high...
March 13, 2016

Handling fee is awfully high...

I didn't actually see the delivered balloons, but my elderly hospitalized aunt said she loved them!

Date of experience: March 13, 2016
Prpl J.
0 reviews
0 helpful votes
Follow Prpl J.
Unfollow Prpl J.
Share Review
Report Review

Great website, easy to use, great selections...had flowers delivered to a family member and I did the florist selection and they were beautiful and I got the teddy bear and it was so adorable they did a fantastic job and it made my family's day

Date of experience: March 13, 2016
shirleybrookfield X.
0 reviews
0 helpful votes
Follow shirleybrookfield X.
Unfollow shirleybrookfield X.
Share Review
Report Review

Dissapointed
March 13, 2016

Dissapointed. I paid for the premium and they looked fair to average. I wanted to impress the person recieving them and they were not impressive.

Date of experience: March 13, 2016
Brian E.
0 reviews
0 helpful votes
Follow Brian E.
Unfollow Brian E.
Share Review
Report Review

They were good same day delivery
March 13, 2016

They were good same day delivery. TY

Date of experience: March 13, 2016
Pat A.
0 reviews
0 helpful votes
Follow Pat A.
Unfollow Pat A.
Share Review
Report Review

Flowers were fine but not exactly what I expected. I didn't see any sunflowers in arrangement. She was happy with the flowers and thought they were beautiful.

Date of experience: March 13, 2016