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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I used your website. It first showed me a spring bouquet. I wanted red roses for our anniversary, so I changed the screen and found those. I selected those, the checkout showed 1 item. I paid via Paypal. There was no verification from your web page that the transaction was successful, instead it still showed the confirm message, so I did it again.
You delivered TWO vases to my wife, one the roses I asked for, and one spring vase I did not ask for.
My bank shows a charge for $145.49 (THREE VASES).
I sent you an email, got a response that suggested all was normal.
I'm waiting for the mistake to be rectified.
If u want your order on time u probably better keep looking
Not delivered before noon as requested and paid for.
Nice experience...
Easy to find something great, checkout, and delivery is great
Simple and expedient.
I wish there was someway to see product that was ordered and delivered.,
I was surprised about additional handling fee.
She was very happy :)
Quick easy and
Very smooth checkout -- only suggestion I would add is to add a feature where you can search for same-day deliveries (this can be important, especially if the person sending flowers is doing so because he [messed] up.
I had originally asked for this order to be delivered on Sunday but there was no one to do the order in the area so I emailed back and asked that the extra charge be taken off which it was however when the order was delivered my friend didn't even know she got flowers they did not ring the doorbell if they knocked on the door she didn't hear it and so they sat outside all day before she even knew that she received them. I wasn't very happy about that
X
I was shocked by all the additional fees, (service/Handling, Expedited fee), added on. It would be more honest to call them delivery charges!
I had gotten flowers for my girl friend and she got them so fast, I ordered them at 10am and she got them at 2pm
Thank you. Everything was wonderful, even the follow up with an error on what I thought was the billing information actually being the decedent's name. Maybe update that field naming a little more.
There were limited options for the card and for the signature. We had 7 first names to sign that only allowed for 2 names.
All in all, this was quick efficient, fair, and extremely responsive. The selections were lovely and difficult to choose our favorite. I would definitely use this service again.
Other than the very late delivery time everything else was good. I paid for expedited service but didn't get it. But overall I'm sure I will buy again.
It was great
Quick easy transaction, Wife was over the moon when they arrived at her job. Would use this service again
My Grandmother absolutely LOVED her flowers... Thank y'all so very much for delivering a BEAUTIFUL arrangement, it made her day! =)
It was fast and easy to order the flowers!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members