Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The flowers were beautiful and delivered on time. My daughter loved them and said they smell wonderful and look beautiful.
I ordered a premium bouquet that was a guaranteed same day delivery. However, it was Tuesday and I did not need it until Wednesday so I paid extra to make sure it would be here by noon on the following day. It never even arrived. I tried calling several times and their customer service says they cannot give you an update when you call in so beat to email. So I emailed. 3 times. Why? Because again "Guarenteed response within one hour" and I did not hear from them until my 3rd email? 11 hours later. Add insult to injury, it was an automated generic response. I thought this was going to be a company I could use again and again especially because their prices are amazing and their supposed Guarenteed delivery time what I was really looking for. So didn't happen. I wouldn't ever shop here again nor suggest you to. It's such a hit and miss.
The flowers were dead less then 4 days after they were delivered I can go to a grocery store and have flowers last longer
The basket was not exactly as advertised, however the recipient was happy with what she received.
The arrangement was a bit smaller than I had anticipated for the price. Also, there were no sunflowers as pictured. The sunflowers were substited with yellow daisies.
Easy to use website, and flowers came on time and in very good condition. However, I feel the value was not there. I chose the Florist's Choice bouquet, expecting good freshness and value. $55 for carnations, daisies and mums? Even with $15 handling, which is fine, those flowers were not equal at all to a $40 or even a $30 value. It is not likely I'll use you again.
All my orders have been timely and beautiful. Many thanks for simplifying my shopping
I have ordered flowers two times and both bouquets were beautiful
Easy peasy japaneesy. My wife got her flowers a day late. A phone call would have prevented this.
I hope it turns out just as great as the ordering part did!
L
This site is easy to use and has very beautiful flowers that are delivered on time
I liked the ease of ordering & hope the flowers on the west coast are as nice as yours are.
You may display my comment and pleasure but do not display my name.
My daughter was delighted to receive this stunning arrangement as a birthday gift. This is the second time I have used this company and will certainly do so again.
User friendly. No web issues on toggle and search. As long as its delivered and product is what I ordered.Quality,. I will highly recommend. Thank you.
My friend was more than surprised and loved them! Mission accomplished.
Great! The recipient loved the basket! Thank you!
They don't tell you about the $15. Handling fee.
Maybe have a place for special request to vendor
Lowest price I could find online.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

