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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Sandy M.
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Everything was fantastic!
March 17, 2016

Everything was fantastic! Thank you!

Date of experience: March 17, 2016
Steve K.
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Voncebirbt
March 17, 2016

Voncebirbt

Date of experience: March 17, 2016
Christy X.
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I was very disappointed in the flowers that my daughter received. I sent them to her for her 18th Birthday while on a school trip. The flowers do not look like the picture other than the yellow roses. Not at all what I expected.

Date of experience: March 17, 2016
DJ T.
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The 'Same Day' upcharge wasn't worth it as the flowers arrived on a business day after 5:00pm. The 'estimate' provided when I ordered around 9:30am was 2.5 hours to delivery, meaning Noon. I didn't need the delivery to be that specific (as it was an estimate), but past close of normal business hours defeated the purpose of my choosing 'Same Day' service.

The flowers were excellent - couldn't have been better.

There was a small blue pen/scuff type mark on the front of a white ceramic sympathy vase (it has a front because there is a religious cross on one side of the square vase).

Lastly, I felt like the driver was stalling for a tip - which he would have received had the intended recipient received her flowers before she left the office for the day. She did not.

Date of experience: March 17, 2016
Yvette P.
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The order was received within hours of being ordered which was great!

Date of experience: March 17, 2016
Chretien S.
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Great experience...
March 17, 2016

Great experience... The local delivery guy was so amazingly nice, professional, and he even sang happy birthday to my mom when he delivered the flowers- something he wasn't even asked to do! Thanks for going above and beyond to make my moms day that much more special with a fresh, beautiful arrangement just like the picture and a great delivery.

Date of experience: March 17, 2016
Michael G.
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Exactly what i was looking for
March 17, 2016

Exactly what i was looking for.

Date of experience: March 17, 2016
Michele N.
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I love your products and it "appears" that you are getting a good deal until you see the Service Handling charges. I wish that could be reduced.

Date of experience: March 17, 2016
Cynthia J.
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Easy, fast and great selection
March 17, 2016

Easy, fast and great selection. Love the same delivery! Thank you!

Date of experience: March 17, 2016
Ragan I.
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The flowers I had sent to my friend were very fresh and of good quality.

Date of experience: March 17, 2016
shelley I.
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Lovely flowers and prompt service
March 17, 2016

Lovely flowers and prompt service

Date of experience: March 17, 2016
Christina B.
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Easy to use website and good variety of options.

Date of experience: March 17, 2016
Christopher M.
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Easy and quick ordering process but was not delivered on time as promised

Date of experience: March 17, 2016
Dana A.
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Flowers were delivered on time and got positive feed back from the recipient! Thank you!

Date of experience: March 17, 2016
Carole H.
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Great response to my "last minute" order...
March 17, 2016

Great response to my "last minute" order...the recipient says they are beautiful!

Date of experience: March 17, 2016
Sally N.
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Simple
March 17, 2016

Simple

Date of experience: March 17, 2016
Debbie A.
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Shocked by the total at the end due to $14.99 handling.

Date of experience: March 17, 2016
Linda R.
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It was quick and easy and affordable
March 17, 2016

It was quick and easy and affordable.

Date of experience: March 17, 2016
Mike C.
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No chance to change billing country if different to delivery.

Date of experience: March 17, 2016
Jackie E.
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So Far So Good!
March 17, 2016

So Far So Good!

Date of experience: March 17, 2016