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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Deborah K.
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Think shipping charges too high,everything else good

Date of experience: March 20, 2016
Margaret O.
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Delivery was fine
March 21, 2016

Delivery was fine

Date of experience: March 20, 2016
James F.
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The flowers were beautiful, the only problem was I paid for early delivery and they came late than I hoped. I did receive an email stating that you would refund the early delivery fee so everything is fine.

Date of experience: March 20, 2016
Anne S.
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Beautiful flowers
March 21, 2016

Beautiful flowers. Called regarding the guaranteed delivery and customer service was very helpful. Will order again from fromyouflowers.com

Date of experience: March 20, 2016
Linda T.
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I was very disappointed with the bouquet I ordered for my mothers 95th birthday. It was smaller than it looked on the web site. I even upgraded to "deluxe". I can't even imagine what it would have looked like without the upgrade. The flowers were delivered yesterday on the 19th. I saw the flowers today and they are already wilting. The three purple roses were tiny compared to the photo. Very disappointed.

Date of experience: March 20, 2016
Dan A.
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She loved the flowers, and that's all that really matters. She says all that see them love them.

Date of experience: March 20, 2016
Michelle R.
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The flowers received by the family were beautiful. It was a bright piece in an otherwise difficult time.

Date of experience: March 20, 2016
Arin P.
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I left my number for any questions
March 21, 2016

I left my number for any questions. It was delivered to a friend suppose to be a surprise. Thinking they would leave it at dispatch. Instead it was chaos! Calling around to find to find out who it goes to and them wondering who is Bear. Not happy. A surprise went to an argument!

Date of experience: March 20, 2016
Charlotte G.
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Lovely sunflowers and arrangement!
March 20, 2016

Lovely sunflowers and arrangement!

Date of experience: March 20, 2016
Julie P.
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So user friendly
March 20, 2016

So user friendly- found just what i wanted

Date of experience: March 20, 2016
Bangorn B.
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Good selection for the price
March 20, 2016

Good selection for the price

Date of experience: March 20, 2016
Christie B.
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Love yours selection!
March 20, 2016

Love yours selection!

Date of experience: March 20, 2016
janet k.
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The arrangment was beautiful
March 20, 2016

The arrangment was beautiful

Date of experience: March 20, 2016
Brenda J.
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I like the variety of choices and the prices are very good.

Date of experience: March 20, 2016
Geoff W.
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Very good website and service to match
March 20, 2016

Very good website and service to match

Date of experience: March 20, 2016
Debbie M.
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I paid over $80 for the arrangement
March 20, 2016

I paid over $80 for the arrangement.
My friend has lost her husband and I was so thrilled to send her the pictured arrangement.

The flower photo she sent was NOT even close or did it have the beauty of the expensive arrangement that I selected.
I am so disappointed that in this grieving time that I didn't get the special arrangement that was selected for my dear friend. The effort was not in the arrangement at all. It had no greenery showing in the photo it was all flower and special container and was not supposed to be in a fish bowl. The actual was all greenery and very little flowers for what I paid. The service fee was $15 and the arrangement was to be $ over $56.
I wish you could fix this so I don't have to complain and can share with others how amazing you are!

Debbie Morgen

Date of experience: March 20, 2016
SARAH M.
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Not happy
March 20, 2016

Not happy. I received an email confirming delivery. This was a birthday gift. I live in the same neighborhood so when I passed by her house I saw the flowers sitting on her front porch in the sun. So I took the flowers and I guess you can say that "I delivered them to her in her house". How would she know that they were sitting on her front porch?
I would hope that someone would have called her to let her know...

Date of experience: March 20, 2016
Lyn A.
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Shipping charges too high
March 20, 2016

Shipping charges too high

Date of experience: March 20, 2016
Danielle S.
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Very easy to get to what I need Thank you...
March 20, 2016

Very easy to get to what I need Thank you... Wish had a better knowledge of delivery time

Date of experience: March 20, 2016
Esther A.
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Great site...
March 20, 2016

Great site...would def use again! The plant is beautiful!

Date of experience: March 20, 2016