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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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shelly X.
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Easy and the made the recipient's day
March 24, 2016

Easy and the made the recipient's day. Thank you.

Date of experience: March 24, 2016
Louis F.
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Ease with online ordering
March 24, 2016

Ease with online ordering. Offers expedited delivery. Can't wait to confirm quality of order when received by my Sister.
3/24/16 Well paid for expedited delivery by noon & recv'd about 4pm, wasn't deluxe size & flat on one side, only filled from the front & some of the flowers already dead, less than 24hrs. They only offered credit for late delivery.

Date of experience: March 24, 2016
Janie Z.
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I had ordered the deluxe none of the lilies bloom the arrangement was more as if it was a medium

Date of experience: March 24, 2016
M K.
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N/C
March 24, 2016

N/C

Date of experience: March 24, 2016
Cliff E.
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Excellent service, delivery, quality of flowers.

Date of experience: March 24, 2016
Tynkie R.
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Good experience
March 24, 2016

Good experience.

Date of experience: March 24, 2016
SB A.
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I specifically picked out (and upgraded) a vase of flowers which included sunflowers to send to an employee of mine. The vase only contained one yellow gerbera daisy mixed in with the lower end flowers, and not one sunflower. I was truly disappointed that it was not at all what I ordered.

Date of experience: March 24, 2016
Nancy r.
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Pretty good
March 24, 2016

Pretty good. The 14.99 service/handling fee is steep

Date of experience: March 24, 2016
Lauren A.
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Love how easy clicking through the order process was. Nice not having to search for buttons.

Date of experience: March 24, 2016
Heather K.
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The ordering was seamless
March 24, 2016

The ordering was seamless. The flowers arrived in a timely manner and are very pretty but of course the picture on the internet always looks better. I thought that the arrangement would be fuller. I also thought that is was coming from a local florist but instead they were shipped from NJ via UPS

Date of experience: March 24, 2016
nicole m.
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Flowers looked a tad different than picture but they were still nice

Date of experience: March 24, 2016
Chris G.
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The flowers are beautiful thank you
March 24, 2016

The flowers are beautiful thank you

Date of experience: March 24, 2016
marty I.
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Won't know til I get the flowers..
March 24, 2016

Won't know til I get the flowers.

Received them first thing this morning.
Am looking forward to seeing the buds open.
I was surprised the stems weren't in tubes of water.

Date of experience: March 24, 2016
Nick G.
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Would be nice to know about the handling charge at the start.

Date of experience: March 24, 2016
Jennifer S.
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I got a coupon for free shipping but I still wish you'd offer some less expensive options.

The item that my mother received looked nothing like the picture on your website. It had about 3 times as much greenery and 3x less flowers. It had two measly roses in it and no small purple flowers like what was visible in the picture.

Date of experience: March 24, 2016
Dawn N.
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I ordered this last minute and it was perfect!
March 24, 2016

I ordered this last minute and it was perfect! Delivered same day, beautiful arrangement of quality products. Highly recommend! I will use this service again.

Date of experience: March 24, 2016
Jeff K.
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I expected a larger box of chocolates for the medium size price of $15.00

Date of experience: March 24, 2016
MJL B.
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I put a phone number on the order for the person receiving the flowers. We had a blizzard in MN yesterday and it is cold today. She did not receive a call and flowers were left on the side step. If I didn't do tracking on this, they would probably still be sitting out there...frozen. For the cost of shipping, they should at least ring the door bell with flowers, if they are not going to call the receiving party.

Date of experience: March 24, 2016
WILL L.
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Awesome
March 24, 2016

Awesome

Date of experience: March 24, 2016
Laura F.
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The flower options are wonderful and plentiful... the check out experience is simple and fast. I'm hoping to make my friends birthday special with the same day delivery while she is visiting me from out of town.
Thank You!

Date of experience: March 24, 2016