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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Andy B.
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X
May 28, 2020

X

Date of experience: May 27, 2020
Demetrius B.
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I loved them and she loved them thank you
May 27, 2020

I loved them and she loved them thank you

Date of experience: May 27, 2020
Serita K.
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Thanks for making the purchase process quick & simple!

Date of experience: May 27, 2020
Bonnie W.
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Happy we were able to deliver so quickly!
May 27, 2020

Happy we were able to deliver so quickly!

Date of experience: May 27, 2020
charles t.
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Good service
May 27, 2020

Good service.

Date of experience: May 27, 2020
Venetia C.
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Very nice and sweet
May 27, 2020

Very nice and sweet

Date of experience: May 27, 2020
Ann M.
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It was fantastic
May 27, 2020

It was fantastic. Thank you

Date of experience: May 27, 2020
Dan D.
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You guys are so much better than Telefloral
May 27, 2020

You guys are so much better than Telefloral. I wish you had better discounts though for return customers like myself.

Date of experience: May 27, 2020
Helen B.
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Easy to navigate this site
May 27, 2020

Easy to navigate this site

Date of experience: May 27, 2020
Douglas W.
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Fast convient service
May 27, 2020

Fast convient service.

Date of experience: May 27, 2020
Julie W.
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I don't appreciate seeing the extra 14.99 handling fee at the very end of the ordering process, like it is hidden until you are about to confirm order. Sneaky. Best to show up front or earlier in ordering process.

Date of experience: May 27, 2020
GB
1 review
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The first time i ordered from them, I was very excited because it was so easy for me to get flowers to my mom who lived abroad. However, 2/3 orders were messed up and they are absolutely do not care about their customers.

They are absolutely horrible and do not follow through on what you pay for and are extremely over priced for what they give you. They failed to deliver my flowers on Mother's Day, in which they also charged me extra for delivery on that date. They also forgot to give a box of chocolates for my mothers birthday, which cost me 20 dollars extra, and failed to notify me that it was not delivered. Had I not talked to my mom to ask her about the chocolates, they would have scammed me out of 20 dollars. Their customer service lady was absolutely horrific on the phone and completely unapologetic or understanding. I will never order from them again, despite the credit they offered me as a refund for the chocolate. I just want my money back.

Date of experience: May 27, 2020
Aliya J.
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Easy to use and great service
May 27, 2020

Easy to use and great service.

Date of experience: May 27, 2020
Monica V.
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Quick, easy, reasonably priced and the delivery person was so friendly and kind!

Date of experience: May 27, 2020
Wynetta M.
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The delivery fee with an added service charge, in my opinion, makes the final total too high for the product pricing.

Date of experience: May 27, 2020
Evon X.
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Handling fee of 14.99 ridiculous and delivery fee

Date of experience: May 27, 2020
Elizabeth C.
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Great!
May 27, 2020

Great!

Date of experience: May 27, 2020
Gayle F.
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The flowers we ordered in NY for a friend in FL. The arrangement arrived on the day selected and were beautiful.

Date of experience: May 27, 2020
Linda B.
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I use this company for work too
May 27, 2020

I use this company for work too.

Date of experience: May 27, 2020
Andrea D.
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Flowers were received timely and they were beautiful. Message was handwritten - nice touch!

Date of experience: May 27, 2020