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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jill g.
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My order was originally delivered to the wrong address on Monday, the day I paid for it to be delivered. I had to call and inquiry about the delivery before it was retrieved and delivered to the correct address on Tuesday. I'm not pleased with the partner florist, but am happy with the final product.

Date of experience: March 29, 2016
Alta G.
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Nice
March 30, 2016

Nice

Date of experience: March 29, 2016
Daniel C.
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You helped me make some one I love so happy...
March 29, 2016

You helped me make some one I love so happy... Thank at all and I´m sure I´ll buy new flowers soon.

Date of experience: March 29, 2016
Jane P.
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So simple to order!
March 29, 2016

So simple to order!

Date of experience: March 29, 2016
Tiffany G.
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Great response from my MIL who received the flowers. Thanks!

Date of experience: March 29, 2016
deborah M.
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Would be nice to have the option to display by price / wand change arrangement choice w/out starting over again. Otherwise the price range is the best I located

Date of experience: March 29, 2016
Amber B.
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Quick ordering and easy to navigate site
March 29, 2016

Quick ordering and easy to navigate site.

Date of experience: March 29, 2016
Hainerich W.
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The delivery came late ( I was asking for delivery in the morning and you charge me extra but delivery
Came late afternoon)

Date of experience: March 29, 2016
joseph d.
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Wife loves the surprise
March 29, 2016

Wife loves the surprise.

Date of experience: March 29, 2016
Vanessa X.
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Very pleased
March 29, 2016

Very pleased. Thank you for a good service.

Date of experience: March 29, 2016
Terry U.
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Too difficult to make changes
March 29, 2016

Too difficult to make changes. Checking out as a guest should not require so much info.

Date of experience: March 29, 2016
Shelly H.
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The picture had blue flowers but the delivered product had purple. It was pretty but I wanted the blue flowers.

Date of experience: March 29, 2016
Carol J.
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Since this was the 3rd time I had to put in the same information to get free Shipping, this time the process was fine

Date of experience: March 29, 2016
Bryan W.
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Shopping experience was smooth and drama free
March 29, 2016

Shopping experience was smooth and drama free

Date of experience: March 29, 2016
Joseph D.
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I didnt see a place for instructions..
March 29, 2016

I didnt see a place for instructions.order wasn't on time even though I paid extra for that service..

Date of experience: March 29, 2016
Maria I.
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Flowers delivered to my friend made her day!
March 29, 2016

Flowers delivered to my friend made her day! Thanks!

Date of experience: March 29, 2016
trish U.
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Easy order, on time delivery
March 29, 2016

Easy order, on time delivery

Date of experience: March 29, 2016
Jo J.
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Easiest/quickest way to order flowers!
March 29, 2016

Easiest/quickest way to order flowers! How they look will decide if I order again!
Received the flowers - used the "Florist choice" option and maybe that was my mistake. Flowers were fairly wilted by the time they arrived at 4:00pm today (ordered yesterday). They are a fragile commodity so don't travel well. Maybe they will perk up after being watered. I would go with a different option next time to see if that is a better end result.

Date of experience: March 29, 2016
Cindy P.
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Easy, decent price and nice flowers
March 29, 2016

Easy, decent price and nice flowers

Date of experience: March 29, 2016
Matt C.
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Great website and really good prices
March 29, 2016

Great website and really good prices. One criticism of the website would be more pictures of the "regular, deluxe, premium" selections like you see on most of the competitors sites. The flowers my wife received were very pretty and well arranged but I wish they would have added a little bit more. I ordered the premium ones but feel that the arrangement matched more of the deluxe size from the website. That said, my wife loved them and it was a really good experience over all.

Date of experience: March 29, 2016