Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Site easy to use, just hoping my Aunt will like your product!
Very pleased with the service I received. The recipient was very pleased with their flowers.
I have used FromYouFlowers many times to send flowers to friends and family. The recipients have always been pleased with the floral arrangement that they received. I trust this company.
The service handling fee that appears at the end is very deceiving. Nowhere does it say that there is that surcharge. When I called to find out what that charge was (by the way the exact amount of the discount), I was put on hold for 20 minutes waiting to speak to customer service and I finally hung up.
All was good.
Easy pleasant
Very great experience. Love the savings!
Thanks for your great Web site it was the third one I tried,you made it so easy, if the flowers are as unique as advertised they will be awesome, it is always a risk whenever you place order to be delivered 4000 miles away. And as this was a special occasion I am so glad I choose your company the service was great as we're thethe fflowers thank you so much. I would highly recommended your business.
I was pleased with product as well as delivery of service.
I was totally surprised by the promptness that the order was processed.
Outside of web problems it was a great experience.
Ordered online. Easy process and the flowers were delivered when I requested them. The recipient gave positive feedback on the arrangement.
Flowers were purchased/sent to my mother - they did not arrive until 6:00 pm, and were left on her step as she was not home.
I had to pay extra to have the flowers delivered on the day of the service, then I was informed the flowers were delivered a day before. I was not given a follow up reply. In the email to stated for flowers fresh why it was delivered a day before. Why? And I paid extra.
Arrangement wasn't nearly what picture showed. I ordered middle upgrade. Not many blooms. Colors were not the same, which I know can happen during certain seasons. Card was printed with part of word on one line and part on next line. Ever hear of wrap around? There was plenty of room on card to do correctly. Overall not pleased with order.
I paid for the premium flowers but didn't really look like it was much. Arrangement could have been put together better.
Nice selection of arrangements to choose from - easy to use website
It's was farely easy
Shopping has been a pleasure, you have a very nice web site with many good choices to choose from.
For the flowers look ok not too bad and the vase that I have created is nice. But I really disappointed with the balloon super small it is look not even like a balloon also I paid extra for you to have delivery on time before 10.30 am but your site have been delivered so late. Your site charge too many extra things and it's not for the value I had paid.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

