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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Quick and flowers were beautiful
Fine
Satisfied with order and prompt delivery.
The shopping experience was good the only thing was the flowers didn't look like the picture. It was too small.
Not entirely sure as flowers went to Arizona for my mother. Wish I could get a photo of what was went however, there are no complaints.
Thank you for your service,
Rayna
Order was delivered promptly on the same day!
Very easy to navigate
Ordering was easy and delivery was received as stated.
Easy to order and delivery as requested
The flowers that were delivered looked nothing like the picture of the flowers I thought I was getting. Very disappointing.
Na
When I wrote to express my disappointment with both the service and the product, the reply was disingenuous and not customer friendly.
My complaint:
1. Service - I placed my order on March 15 for delivery the next day, March 16, our daughter's 40th birthday. The flowers did not appear until March 17, which is hardly the next day delivery offered on your website.
2. The "bouquet" hardly resembled an arranged bouquet. Although the flowers were of acceptable quality, the stems of iris and tulips were just stuffed into a vase. The stems were way too long with the flowers an ungainly, unstable height. See attached photo. I paid extra for the vase. If the flowers were only to be stuffed into it, my daughter could have done that easily in her vase.
I requested refund of the extra charges for the vase ($6.99) and service and handling ($14.99) to rectify the purchase of a superfluous vase and poor service.
It is now obvious to me that their website is quite misleading and does not deliver what is promised. If they are selling unarranged cut flowers, the site should make that clear and not imply and mislead that arranged bouquets will be delivered. I never would have ordered a vase, if it had been made clear that I was ordering unarranged cut flowers and feel ripped off. I agree with the negative reviews and will add mine to the existing ones.
I am greatly disappointed after trying this service and, henceforth, will take my business elsewhere.
Since I don't have a great deal of money to spend I doubt I would send flowers again. I spent over $50, including delivery fee, for a tiny arrangement that also had a few wilted flowers.
Excellent!
Everything goes well. Awesome job
I had the gift basket sent to my granddaughter and they really liked the product but I requested delivery on Friday and it wasn't delivered until Saturday. Not a big deal but usually my orders are delivered on the day I requested.
Thank you for offering delivery free fee. It made it affordable for me to send a small bunch of flowers to my daughter from Australia
I have ordered SEVERAL arrangements from this website for different occasions. This definitely didn't live up to the standard the others did. I also don't feel the arrangement reflected the price I paid for it.
QUICK AND EASY...
I love the deals offered! The flowers were a little brown on the edges but not too bad or really noticeable.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members