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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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My order was upgraded to premium. When I received the photo of the flowers my sister received, I was quite disappointed. First of all, the regular order which was much less expensive showed several roses and lilies. The PREMIUM order my sister received had ONE lily and THREE roses. That's premium? What would have been in a regular order? Also, they were to be in a clear vase, not a bright red one! Also, the flower was called "Bright Blue Skies bouquet"...yellow roses, white lilies and blue delphinium. There was NOTHING blue in the bouquet...just purple. Very disappointed. If I had ordered the "regular" bouquet, I wouldn't complain but for the PREMIUM, I was quite dissatisfied. I won't use your service again.
I received a delivery confirmation only to discover the birthday flowers I ordered were never really delivered. I sent a text and a follow-up phone call to customer service and the flowers were sent a day late. Customer service person Lisa credited the same day delivery fee back to me as well as a gift card as a goodwill gesture. The question remains that if I hadn't called, would the flowers have ever been delivered? I will think twice before using them again.
I called customer service twice and although the agents were professional and helpful, the connection, ultimately, was broken preemptorily during the call. Th At being said all else was fine. Thank yo u.
So far so good.
Perfect! Thank you
Fast and easy. Thanks.
The arrangement was beautiful.
I didn't see them... they went to a friend. I have no idea what she got... just know she got it on time!
Great service! Great prices!
The delivery I paid extra for was over an hour later than the guaranteed time. Although that was displeasing, I am pleased with the speedy response from this company to refund the money I paid for early delivery. Also, the birthday floral arrangement and balloon were lovely.
Prices and selection much better than other sites.
Easy, and she loved them!
Excellent!
Easy ordering process but the 14.99 fee seems excessive.
Fast, quick and easy
Very Easy System To Navigate
I ordered a premium gourmet meat and cheese basket...1 meat and 2 cheese and the rest was junk food like 25 cent chips cracker jacks and peanut butter crackers and nuts...VERY VERY UNHAPPY!
Everything was as ordered and delivered on time.
The flowers came as advertised and it was great having same day delivery. The wife loved then but I recommend calling if you need to get ahold of someone as in my experience they do not respond to you via email.
The flowers were a birthday present to a family member. I was speaking with the family member when the doorbell rang. I was so happy that they rang the bell and didn't just leave them. The family member took a photo of the flowers and they were beautiful - exactly as pictured. Thanks!
Could have been quicker. But I don't know how many flowers are delivered on a daily basis.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members