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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Susanne S.
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Very convenient
April 6, 2016

Very convenient. Thanks.

Date of experience: April 6, 2016
kerry T.
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Just fine
April 6, 2016

Just fine

Date of experience: April 6, 2016
Stacy M.
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I could have ordered flowers from a local floral and gotten a better and larger arrangement for the amount of money I paid and I will do that next time. There were a lot more flowers in the picture online than what was delivered.

Date of experience: April 6, 2016
Angela l.
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They where very pretty and ty
April 6, 2016

They where very pretty and ty

Date of experience: April 6, 2016
jiclif c.
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...
April 6, 2016

Date of experience: April 6, 2016
Anita Z.
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As long as the quality is very good and delivered on time, I would order again. A recent experience with a competitor was horrible. Mark at the Spinning Wheel was very conscientious and considerate. I would suggest thought that the customer phone be given to the florist in case there is a problem.

Date of experience: April 6, 2016
Adriiana F.
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Thank you:-)
April 6, 2016

Thank you:-)

Date of experience: April 6, 2016
Tom R.
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The recipient expressed appreciation for the flowers we delivered to the memorial service. Thank you for a smooth process from start to finish.

Date of experience: April 6, 2016
Laquinta H.
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Definitely will be using this service again
April 6, 2016

Definitely will be using this service again. Very professional and courteous.

Date of experience: April 6, 2016
maria m.
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Easy!
April 6, 2016

Easy!
I saw a photo of the arrangement and some of the roses and leaves were not fresh-looking...also
The arrangement did not have all the colors shown in the web photo.

Date of experience: April 6, 2016
Stephanie Q.
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I got 2 different error messages upon placing my order and my billing and zip information was correct. Due to this error I had to place my order a week later and I feel like I should've gotten a discount because of my inconvenience when I called the support number.

Date of experience: April 6, 2016
Mehreen V.
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Paypal account checkout should be at the end
April 6, 2016

Paypal account checkout should be at the end - very confusing!Also price was misleading

Date of experience: April 6, 2016
Elizabeth S.
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Thank you for the beautiful flowers
April 6, 2016

Thank you for the beautiful flowers.

Date of experience: April 6, 2016
Ruben M.
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Flower arraignment was beautiful
April 6, 2016

Flower arraignment was beautiful. She loved them. Thank you

Date of experience: April 6, 2016
Larry H.
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I had to enter the same data several times
April 6, 2016

I had to enter the same data several times. Same day delivery became unavailable. Entertainment weekly rebate is very difficult. It is difficult to perceive what I was paying extra for. I want the rebate regarding the magazine to be less difficult.

Date of experience: April 6, 2016
Kristin P.
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Had what I was looking for at a great price
April 6, 2016

Had what I was looking for at a great price.

Date of experience: April 6, 2016
Mark K.
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Very Pleasant...
April 6, 2016

Very Pleasant...But a free delivery coupon would be appreciated for a future purchase

Thank You
Mark Kampe

Date of experience: April 6, 2016
Cynthia R.
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My friend received her flowers and just loved them. She said it brightened up her day and they looked so perfect on her desk. We had a snow storm in APril and the flowers arrived the next day and brought a taste of Spring into my friends office.

Date of experience: April 6, 2016
Kim Z.
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I initially started an order because I had a 20%off discount, then received an email later offering me to "come back and finish the order for free shipping"; they indeed gave me free shipping but took back the 20% discount! Very deceptive! And when I called about it they said, I'm sorry we can only give one discount...the ONLY reason I ended up placing an order with them is because they had the arrangement I thought my daughter would like...if it is NOT to her liking - I WILL be requesting a refund!
Update 4/6/16: it was NOT the size that the web site specified - very much smaller than expected! Will not recommend this company to friends or anyone else. Very dissatisfied with the whole process and product

Date of experience: April 6, 2016
Melanie P.
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It was delivered late in the day and I received an email that made it sound like it was delivered early so I was very worried that it went to wrong address.

Date of experience: April 6, 2016