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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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It was fast and easy!
My daughter liked them except the sunflowers were wilted but she still liked them
Quick and simple
I really wish I had read reviews before using this company. I ordered some flowers for my mom's birthday and paid the same day service fee. The flowers didn't arrive on her birthday and I didn't receive any notification regarding the error, so she was searching everywhere for them. Each time I called the CS team I waited in the queue for 10 min on average and received very poor/non-energetic CSRs to help me. They said they would get flowers out to her the next day and upgraded me to a larger size, along with a $10 credit. THEY DIDN'T ARRIVE AGAIN and AGAIN no notice. I called CS once more and received another apology, $10 credit and 25% refund. I called the next day requesting a full refund and they said they couldn't give me my money back until they spoke to the florist to make sure the flowers didn't already go out. Given my horrible experience and history, the right thing to do (and to ensure they keep a customer) would have been to refund me in full and STILL SEND THE FLOWERS. I forced them to refund me immediately and of course all the rep said was "we're refunding you and we'll make sure your flowers don't go out." In my opinion, they should have sent those flowers anyway -- PLEASE DON'T USE THIS COMPANY.
I paid extra for the 4:12 p.m. delivery and it showed up around 3 o'clock
Nice arragenent
Very easy I had a problem with TELEFLORA, they did not delivery my order and kept pushing the date. They do not stand by their ads
Many people commented how beautiful the arrangement was.
Easy / fast
My experience would of been better but it was due to the Florist they used in the area. Hopefully they will check their Florists better.
Beautiful arrangements and quick delivery
Was ok so far but I chose same day and while I was filling out the info, the time expired and had to start over plus higher total to be delivered early the next day.
The bouquet was pretty but could have been fuller for the price of the product including handling fee and extra charge for early delivery.
Easy shopping and very convenient online ordering.
The customer should be told how much their order will cost with shipping added, before they have to enter their credit card info. All websites tell you what your total is before you submit your payment.
Thank you so much make it sure to deliver between 8am to 10am
Perfect-my mother loved it! Thank you
Very good. I am anxious to see that the bouquet is beautiful and arrived on time.
I am interested to see how long the flowers last. I will be checking with the person I sent them too. They looked beautiful in the picture she sent.
Great they loved the flowers
Very big choice, easy ordering procedure and very professional customer care. The only thing that left me not very happy was the color of flowers. My order was saying pastel mixed flowers and instead we received flower bouquet with bright red and yellow flowers in it (very different from what i ordered and considering it was flower arrangement for funeral it left me disappointed).
Although I paid extra for an early delivery before 12, the flowers were delivered quite late. On top of that there was noone to pick up the phone. Had to send an email asking for more information, and a response said they would look into it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members