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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Pennsylvania
1 review
4 helpful votes
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I ordered condolence flowers from From You Flowers for 3 people in last 2 months. I have ordered from them before and always rec'd compliments on their floral arrangements.
However, all of a sudden I began to receive subscriptions from People Magazine that I did not order. After several phone calls to People Mag Customer Svc they told me to call Value Mag *******619 who would tell me who placed my name on this subscription. Value Mag told me it was FromYouFLowers. I call the flower company who told me it was a promotion to receive free issues and that I would not be charged. It was an automatic subscription because I ordered flowers online. Are you kidding me! I told them I resented them placing my name on an order that I did not want and that it was an invasion of privacy to just send magazine subscriptions to my home. They immediately stopped the subscription and I immediately made the decision not to place a floral order again.

Date of experience: April 8, 2016
Nicole K.
0 reviews
0 helpful votes
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Super easy to navigate, easy to find what I'm looking for!

Date of experience: April 8, 2016
Paul S.
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The flowers that were delivered were not what was promised. My girlfriend received stems and buds without a single flower yet in bloom, despite being promised a display of bloomed lilies. I had a good experience the first time I used your service but after this last episode I can assure you that I will not be using your service in the future and will not recommend you to any of my friends. I cannot tell you how disappointed I was to learn from my girlfriend that there were no blooms in the flowers that she received. I have NEVER experienced such bad service in the past from a flower delivery service and I have used numerous providers over the years. This was simply TERRIBLE service and I find it hard to believe that someone would have shipped those flowers out thinking that it was okay. I am sorry to say that you have just lost a customer for life. Sincerely, Paul Stazesky, Waltham, MA

Date of experience: April 8, 2016
Elaine C.
0 reviews
0 helpful votes
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Ordering was a cinch!
April 8, 2016

Ordering was a cinch!

Date of experience: April 8, 2016
Jonathan Q.
0 reviews
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Was able to surprise my wife with the flowers after she returned from work, timing was perfect

Date of experience: April 8, 2016
giselle G.
0 reviews
0 helpful votes
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Beautiful options, easy ordering
April 8, 2016

Beautiful options, easy ordering. Pricy

Date of experience: April 8, 2016
cindy H.
0 reviews
0 helpful votes
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The color of the flowers were not consistent with the colors in the picture on the site of what I ordered. It was supposed to be blues, yellows and I think white and mine included orange/peach colored flowers. It was still pretty but not what I preferred. When I saw the picture that my mom sent, I was disappointed. Usually, they turn out good but this time the colors were off. My mother said that a different florist was used this time. I am happy that I was able to put in a same day deliver. I will still use the service.

Date of experience: April 8, 2016
margaret Q.
0 reviews
0 helpful votes
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The flowers were a gift and the recipient said they were lovely.

Date of experience: April 8, 2016
d s.
0 reviews
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The arrangement was very nice and delivered ontime. However, I expected a deluxe plant arrangement with some live flowers. The plants were beautifully arranged, but there were no flowers... The reason for 4 stars instead of 5.

Date of experience: April 8, 2016
Susan K.
0 reviews
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Very easy and I am a repeat user of this site
April 8, 2016

Very easy and I am a repeat user of this site.

Date of experience: April 8, 2016
Susan S.
0 reviews
0 helpful votes
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Should show ALL prices before the end (shipping etc.)

Date of experience: April 8, 2016
Sherry B.
0 reviews
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I am happy
April 8, 2016

I am happy. All went well with this transaction.

Date of experience: April 8, 2016
Karen D.
0 reviews
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This was done quickly and efficiently
April 8, 2016

This was done quickly and efficiently.

Date of experience: April 8, 2016
Dawn H.
0 reviews
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Daughter thought they were beautiful
April 8, 2016

Daughter thought they were beautiful. I think delivered flowers are a little pricey. Don't think they made it by noon which I paid for but think they arrived shortly after.

Date of experience: April 8, 2016
Kelley Q.
0 reviews
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The arrangement arrived quickly and looked similar to the photo. It was lovely, but the smallest arrangement at the funeral. I wouldn't recommend paying the higher price, as the increase didn't appear to make a different in the arrangement. I could have done much better for the $83, but appreciated the convenience. Probably won't do again.

Thank you for the same day service.

Date of experience: April 8, 2016
Nancy Y.
0 reviews
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Really easy and fast!
April 8, 2016

Really easy and fast!

Date of experience: April 8, 2016
Maria M.
0 reviews
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Just wish that the flower picture would change when you click on Regular, deluxe or premium so we could see the difference but other then that was very happy easy to use website. I got the regular Open Heart Standing Spray received it today and it was better then I thought, very happy! For sure with no doubt I would order flowers again fromyouflowers.com!
Thank you!

Date of experience: April 8, 2016
Debbie A.
0 reviews
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I upgraded to premium and was somewhat disappointed by the amount of flowers in the arrangement. I thought is looked more like the "regular" size than the premium. The premium arrangement looked as though it had a full rounded bouquet of flowers and the one that arrived did not. Other than that it was lovely

Date of experience: April 7, 2016
Carol B.
0 reviews
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I was extremely pleased when I saw the arrangement that I ordered for a wake. It was beautiful and very impressive and delivered before the wake started. Thank you for putting a little sunshine into a very emotional time.

Date of experience: April 7, 2016
Kevin B.
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Easy
April 8, 2016

Easy. Even for a man!

Date of experience: April 7, 2016