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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kavita L.
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Great job!
April 9, 2016

Great job! My mom loved the flower cake with the candles. First time ordering flowers online. Would recommend from your website anyday.

Date of experience: April 9, 2016
Doris Q.
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They were delivered in a timely fashion
April 9, 2016

They were delivered in a timely fashion. She loved them. Thx

Date of experience: April 9, 2016
Sandy W.
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Very easy to shop even on a mobile phone!
April 9, 2016

Very easy to shop even on a mobile phone! I loved the concept of the face vase! The only problem was I ordered a dozen and when the order was received two of the roses were broken off. Seemed more like a packaging problem than a shipping problem.

Date of experience: April 9, 2016
robert c.
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Thank you
April 9, 2016

Thank you

Date of experience: April 9, 2016
Mike C.
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Simple experience, same-day local delivery!
April 9, 2016

Simple experience, same-day local delivery!

Date of experience: April 9, 2016
Suzanne C.
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The recipient thanked me for the flowers
April 9, 2016

The recipient thanked me for the flowers. I can only assume they were as pretty as in the picture.
:)

Date of experience: April 9, 2016
Susan W.
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I paid for same day delivery
April 9, 2016

I paid for same day delivery. My recipient did not receive same day delivery.

I was called mid day re: balloons I paid for saying florist did not have balloons but my bouquet would have extra flowers added to offset cost of balloons. Then, I received e-mail late in day that no florist could be found for same day delivery.

I called the next morning and agreed to have note of apology added to bouquet for missing birthday.
My recipient received no note of apology.

Date of experience: April 9, 2016
Shelly C.
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I'm hoping this experience is better than the last one i had. The last time i ordered the flowers were not the same as pictured and not near the quality or quantity. I'm giving this company one more shot because you do have better prices. This is a very important delivery so i hope it goes well.

Date of experience: April 9, 2016
Kathy T.
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The plant I ordered for a funeral was much bigger than it looked on the site. We are extremely pleased and will DEFINETLY use this service in the future.

Date of experience: April 9, 2016
JoAnne N.
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Quick, easy, lots of choices, same and next day delivery is also a plus. Flowers were left at front porch. Glad my mom happened to check the mail.

Date of experience: April 9, 2016
Shelley G.
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Easy
April 9, 2016

Easy - simple - just a little difficult to put my billing address into your system as I'm from the UK!

Date of experience: April 9, 2016
Joyce V.
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Easy purchase!
April 9, 2016

Easy purchase!

Date of experience: April 9, 2016
David a.
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Order was way late, defeating The purpose
April 9, 2016

Order was way late, defeating The purpose. Really disappointing after a relatively good experience ordering.

Date of experience: April 9, 2016
Diane A.
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I sent these flowers to someone else
April 9, 2016

I sent these flowers to someone else. I will follow up with them to see if everything was in order.

Date of experience: April 9, 2016
Kathy D.
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Great selection
April 9, 2016

Great selection. Great pricing. Easy customer interface

Date of experience: April 9, 2016
Michelle Y.
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1 more order to go
April 9, 2016

1 more order to go.
But so far so good.

Date of experience: April 9, 2016
Camille Y.
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Better than other websites
April 9, 2016

Better than other websites. Best experience ever.

Date of experience: April 9, 2016
Athena F.
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They arrived at their destination
April 9, 2016

They arrived at their destination. I was nervous about ordering online but once I had vertification they arrived, I was relieved. Thank you. I would use this service in the future.

Date of experience: April 9, 2016
Carol Y.
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Found the perfect arrangement for friends birthday at a reasonable price.

Date of experience: April 9, 2016
Pedro G.
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Awesome
April 9, 2016

Awesome

Date of experience: April 9, 2016