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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Website was easy and bouquets we're beautiful.
I ordered two dozen of the rainbow roses for my cousins birthday and the roses was broken up and withered badly. I asked for a total refund
It's been pleasant shopping here so far, services is provided quick and easy and waiting times for delivery aren't too long. The flower choice varieties are lovely.
All good. I had a good experience with you in April with flowers for my husband on our anniversary, and on the strength of that, I'm switching to you now instead of 1800 Flowers.
I ordered an arrangement of flowers for my daughter's graduation along with a box of chocolates. The total price was $66.00. The arrangement was very small with only one sunflower. The vase was nice but the arrangement was extremely small. I will not order from this company again..
The peaon who record the flowers loved the arrangement ans the vase. Thank you for doing such a great job!
I was surprised at the final price! I thought I was going to get a 25% discount!
The shopping process was easy to understand, and the price was affordable. I would order from you again.
Hopping exp/ok waiting to see if delivery will b/ok and on times.sister was in rehab and this flower arrangemnt/birthday cake made her very HAPPY and positive remarks were made by the nursing staff thank/u so much.my sister is 74 tdy and iam 72 we don;t see each other bcause of covid19 tx
Can't say if I will use your service again because the order hasn't been delivered yet.
A little expensive but looks nice
Lots of suggestions on Birthday arangements
Very timely flower delivery
The ordering experience was good. The flowers that were delivered weren't as nice as they should have been.
It was quick and easy and I will for sure recommend this to a friend. Thank you!
I had a credit that did not appear on final bill. I definitely felt like a bait and switch occurred
Very big selection!
I just saw the flowers my friend sent me a picture.I am very disappointed they are not what you're web site showed at all. If you couldn't send the flowers due to covid time I would have not ordered understandably. I think I should get a refund if not all at least half
Unreliable and Worst Flower Company - Don't trust these Fraudsters
If I could give this company negative stars, I would. This is probably one of the worst flowers companies I have ever dealt with. I placed an order and paid for a 4 hour delivery window, to ensure that flowers would arrive at the Funeral Home that is taking care of my Aunt's home going. T his was done on 5/29/20.
I later get an email saying that the flowers were not able to be delivered, because I did not indicate the service time. Well, the time of my Aunt's funeral should have been irrelevant as the 4 hour window should have governed. Immediately, this sounded like an excuse. If it was simply a matter of knowing the service time, they could have contacted the Funeral Home using the provided telephone number and simply asked.
I was then promised it would be delivered on 5/30/20 before 9:00 a.m. Per their agent "Kim" (the name given but was possibly fake) that she spoke with the florist and that it would definitely be delivered.
Fast forward hours later and I get another email saying it can not be delivered and asking about changing the order to be delivered at a later time via UPS in a box.
I contacted them back, and needless to say both the rep and the "supervisor" apologized for the inconvenience. A generic thing that they are trained to do. They then said they could see where it was scheduled, mind you, the email said it was cancelled. When I pressed, after hearing obvious lies, she began to tell me that they could not deliver it because of the pandemic.
When I rebutted that we knew about the pandemic when I placed the order at around noon; as well as, when I spoke to "Kim" at around 6 p.m., she then said, they didn't have the Sprayer.
These people will give you any and every excuse. They don't care how this impacts you emotionally. I am not sick and distraught, as my Aunt will only have one home going and I can't even send flowers in my absence.
This is my first review on the company, but I have vowed to spread the word to every media outlet, every review site, the BBB and the Attorney General. I am even contemplating a law suit, as companies like this never learn until someone takes it to the extreme. I want this customer to suffer like they are making me suffer by their horrible and dishonest business tactics.
Awesome experience!
Very impressed with both the quality of service and the quality of the flowers!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members