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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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JMalebranche K.
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YOU HAVE A SELECTIVE COLLECTION OF FLOWERS
April 14, 2016

YOU HAVE A SELECTIVE COLLECTION OF FLOWERS. VERY GOOD TASTE. CONGRATS. J.

Date of experience: April 14, 2016
Jessica G.
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This is a great site!
April 14, 2016

This is a great site! Hopefully my order works out and everything goes smooth :)

Date of experience: April 14, 2016
Tracy N.
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Delivery cost are alittle miss leading
April 14, 2016

Delivery cost are alittle miss leading

Date of experience: April 14, 2016
Jennifer H.
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Will definite shop here again!
April 14, 2016

Will definite shop here again!

Date of experience: April 14, 2016
Jayne Q.
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The flowers were delivered in a timely manner
April 14, 2016

The flowers were delivered in a timely manner.

I had my sister send me a picture the bouquet and I would say it was a disappointment. I ordered the deluxe version and it was not what was pictured on the website.

The description on the website said: mixed tulips (there were 2 yellow tulips in the entire arrangement), Green spider mums, (they substituted lavender), Purple Limonium (something else was substituted, but it was not this). Clear gathering vase (it was a mason jar). Other than the 2 yellow tulips, this was a purple arrangement, not the mixed colors pictured and it was very heavy on the mums.

I also was surprised at the end of the shopping process, to see the $15.99 handling/delivery fee. It isn't that it wasn't 'fair', just unexpected at the end. It made this an expensive gift and then to have it be disappointing in what was actually delivered was frustrating.

Date of experience: April 14, 2016
Marie S.
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Very easy
April 14, 2016

Very easy

Date of experience: April 14, 2016
Bryan L.
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Very good so far, other then the delivery not being on time it was good. Customer service was very nice

Date of experience: April 14, 2016
David C.
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Very easy
April 14, 2016

Very easy. Delivery, however, was very late - after 8pm.

Date of experience: April 14, 2016
Natashia W.
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Did not receive the flowers that were pictured
April 14, 2016

Did not receive the flowers that were pictured. Will be calling

Date of experience: April 14, 2016
Yvon A.
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Hiding charges appears at the very end of the online ordering process

Date of experience: April 14, 2016
Mary U.
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Ordered a sympathy vase
April 14, 2016

Ordered a sympathy vase. The flowers and vase were very nice, looked just like the photo, yet they seemed a little "wilted." perhaps because the weather was cold. I did appreciate the free and quick delivery. Would order from again if needed.

Date of experience: April 14, 2016
Ohio
1 review
4 helpful votes
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Not impressed
April 14, 2016

I'm not sure who to blame, From You Flowers or the local establishment they contacted to fulfill the order. They listed a bamboo plant on their site, I ordered it but instead of bamboo the recipient received an ugly, green, foliage plant. The local establishment claimed they didn't have/nor could get bamboo but also misread the ticket and sent the ugly green foliage plant. I deserved better for $50.00.

Date of experience: April 14, 2016
Ms S.
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The bouquet was pitiful to say the least!
April 14, 2016

The bouquet was pitiful to say the least! I ordered a premium selection (larger size) and the flowers were skimpy and the bouquet was small. Nothing close to the image.w First and last time that I will order from this company. The price was comparable to 1-800-Flowers or FTD. With those companies I would have known what I gotten.

Date of experience: April 14, 2016
Ellen O.
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I ordered a beautiful floral arrangement for my sisters birthday. I was extremely pleased with the finished product, it looked just like the online picture. I also ordered along with the flower arrangement a balloon, chocolates, and a teddy bear. The only thing I would've liked to have seen is an online picture or choices for ordering chocolates and bears, as there was not one. Overall I loved the service and will use you again for future deliveries.

Date of experience: April 14, 2016
Jonathan R.
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I bought flowers as a birthday gift for my mom's birthday on the same day. The flowers got there a couple of hours after I put the order in and she loved them.

Date of experience: April 14, 2016
Michelle S.
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Shopping online was easy, but the flowers were very small in a vase that I paid for the higher price. I cant imagine what the less expensive ones would or would not have been. Very disappointed and will not order again due to size for the price.

Date of experience: April 14, 2016
Leonard C.
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The service was good delivery was on time and the Quality of the flower arrangement was nice. Thank you for your service and I will use you again as the need arise's.

Mr. Leonard C Smith

Date of experience: April 14, 2016
debbie A.
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The recipient was very pleased with her Flowers!

Date of experience: April 14, 2016
Emily C.
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Would have prefered to know upfront that there was a 14.99 handling fee before getting to the cart. Can't comment on quality as they were a gift, and I didn't see them, but receiver was happy with them.

Date of experience: April 14, 2016
alberta j.
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The flowers were nice but the organization was a bit off. It appeared to be disorganized my daughter still loved the flowers thank you.

Date of experience: April 14, 2016