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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Brenda Z.
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Mom loved the bonsai and it arrived on her birthday, thanks!

Date of experience: April 16, 2016
Maryon H.
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Very beautiful arrangements, good selection of potted plants

Date of experience: April 16, 2016
Alicia M.
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This was the best on-line flower shopping I have ever done. I was pleased with the flowers and my loved ones loved them.

Thank you all for the professionalism.

Alicia M.
Columbia, SC

Date of experience: April 16, 2016
Jam H.
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It would be helful to know ahead of time what the delivery fee was. The recipient told me they are beautiful and will send me a picture in a few days so that I may see them too. I expect to use your service again in the future and will recommend you to others. Thank you.

Date of experience: April 16, 2016
Cathy T.
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Great
April 16, 2016

Great- fast and easy

Date of experience: April 16, 2016
Sandy H.
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No problems with ordering
April 16, 2016

No problems with ordering - like what's available and that there are many arrangements to choose from. Thank you.

This was sent to family member - they received it according to the schedule set and said they were beautiful.

Date of experience: April 16, 2016
Sue P.
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Thanks to Jack's House of Flowers in Fort Mill, SC! The flowers were wonderful and my daughter loved them.

Date of experience: April 16, 2016
Alberto P.
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FLOWERS WERE NICE
April 16, 2016

FLOWERS WERE NICE.

Date of experience: April 16, 2016
rm L.
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Mylar balloon and vase were were not worth the value that I paid for the upgrade to premium

Date of experience: April 16, 2016
cynthia t.
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Excellent on time...
April 16, 2016

Excellent on time... You guys made my day! Thank you...

Date of experience: April 16, 2016
Michael B.
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Easy to Order, Selection is Nice
April 16, 2016

Easy to Order, Selection is Nice

Date of experience: April 16, 2016
Mrs G.
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Considering that this was not the smallest of the arrangements, I did expect a fuller arrangement. I have ordered the same arrangement in the past and it was much fuller.

Date of experience: April 16, 2016
JUANITA K.
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I AM ABSOLUTELY DISAPPOINTED BEYOND WORDS!
April 16, 2016

I AM ABSOLUTELY DISAPPOINTED BEYOND WORDS! I ORDERED A MULTI-PLANT BASKET THAT WAS SUPPOSED TO BE ABSOLUTELY BEAUTIFUL (ACCORDING TO THE PHOTO) AND MY RECIPIENT RECEIVED A SMALL VERSION OF SOMETHING THAT DIDN'T RESEMBLE WHAT I CHOSE AT ALL! AND, IN ADDITION, I PAID EXTRA TO GET AN UPGRADED VERSION "DELUXE" OR SOMETHING LIKE THAT! I ORDERED WHAT WAS SUPPOSED TO BE "THE EUROPEAN GARDEN" BASKET, WHICH IN THE PHOTO WAS AN ELEGANT BASKET WITH SEVERAL BEAUTIFUL PLANTS ARTFULLY AND TASTEFULLY ARRANGED. MY RECIPIENT SENT ME A PHOTO OF A VERY SIMPLE LOOKING SPARCELY PLANTED BASKET WITH SEVERAL UNATTRACTIVE FLOWERS RANDOMLY STUCK IN A SIMPLE BASKET! I PAID ALMOST $75 AND AM SO DISAPPOINTED AND UPSET REGARDING THIS! THERE IS NO EXCUSE FOR THIS! I DESERVE A FULL REFUND AND WILL NEVER ORDER FROM YOUR COMPANY AGAIN! I STRONGLY ADVISE ANYONE ELSE TO CHOOSE ANOTHER FLORIST WHO WILL ACTUALLY SEND A PRODUCT THAT SOMEONE PAYS FOR A NOT A POOR SUBSTITUTE! THIS BUSINESS PRACTICE OF NOT GETTING THE CUSTOMER WHAT THEY PAY FOR IS UNACCEPTABLE AND UNETHICAL! JUANITA KREAMER

Date of experience: April 16, 2016
Denel D.
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Great flowers and delivery
April 16, 2016

Great flowers and delivery

Date of experience: April 16, 2016
Jean I.
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All good
April 16, 2016

All good. I had ordered any tine delivery. Then I found the recipient would be out later in the day. Emailed to ask if I could pay for guaranteed am and advised to call.
Used Skype to call from New Zealand where I live. After a short hold was told they would waive the cost of the guaranteed am delivery on this occasion. Couldn't ask for better service and the recipient loves the flowers.

Date of experience: April 16, 2016
jorge K.
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Nice and simple but not what i expected
April 16, 2016

Nice and simple but not what i expected

Date of experience: April 16, 2016
M S.
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We required delivery details
April 16, 2016

We required delivery details

Date of experience: April 16, 2016
Noel F.
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...
April 16, 2016

Date of experience: April 15, 2016
Beth E.
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Thanks so much, my Grandparents were thrilled with the arrangement!

Date of experience: April 15, 2016
MONIQUE C.
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Fast and effient
April 16, 2016

Fast and effient

Date of experience: April 15, 2016