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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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saladin r.
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Great price and delivery but products were so so.

Date of experience: April 20, 2016
Kameron k.
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Paid for express to arrive by 10:30
April 20, 2016

Paid for express to arrive by 10:30. Order did not arrive by 10:30.

Date of experience: April 20, 2016
Bruce C.
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Very easy to use online ordering system
April 20, 2016

Very easy to use online ordering system. The arrangement I order showed up on time and was beautifully put together. I highly recommend Thompson flowers to others and I will be using them for all my floral needs in the future.

Date of experience: April 20, 2016
Carol L.
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Loving it!
April 20, 2016

Loving it!

Date of experience: April 20, 2016
Jenna L.
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Ordered birthday flowers for my mum last year, and the service and flowers were so wonderful. I'm sure the flowers will be just as beautiful this year...and they were! So thrilled with the service for the second year in a row! Thanks so much!

Date of experience: April 20, 2016
Kiauni P.
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The aggrament was what I was hoping for
April 20, 2016

The aggrament was what I was hoping for.

Date of experience: April 20, 2016
kerry j.
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Great!
April 20, 2016

Great! Would like to recommend making it easier to talk to a live person.

Date of experience: April 20, 2016
Patricia C.
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Very easy to order and liked the pictures of the arrangements
Larger arrangement than I thought I would receive

Date of experience: April 20, 2016
Jim C.
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First time buying, and seemed pretty easy and a nice selection!

Date of experience: April 20, 2016
scott w.
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Expediant
April 20, 2016

Expediant

Date of experience: April 20, 2016
Marilyn R.
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We are very impressed with your service and quality. We will definitely recommend this company! Marilyn

Date of experience: April 20, 2016
Karen T.
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Overall
April 20, 2016

Overall - was not impressed.

Date of experience: April 20, 2016
Cheryl S.
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Our fruit basket was purchase for one of our employees who's family member pasted away. He was very pleased with the basket and the variety of items in it. He said it was so big and full that his 10 year old son could not take it from the delivery person because it was so heavy. I would like to believe it raised the families sprite a little bit at this tough time in their lives.

Date of experience: April 20, 2016
Aurelia S.
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I enjoyed being able to customize my order, however, if you try to buy more than one flower it will not stay in your cart, which will prevent people from buying multiple flowers.

Date of experience: April 20, 2016
Susan R.
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I had asked for same day delivery but the flowers were not delivered until the following day. When I called to check on the order the lady who talked to me was very concerned and nice and gave me credit for not receiving the flowers on the same day. This was all very much appreciated.

Sue Rainey

Date of experience: April 20, 2016
Barbara C.
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People are always happy with the flowers I send through you.

Date of experience: April 20, 2016
Erin C.
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...
April 20, 2016

Date of experience: April 20, 2016
Jesse M.
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Product as described
April 20, 2016

Product as described. Recipient was very happy.

Date of experience: April 20, 2016
Betty V.
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Thanks for the discount it really help with making a decision

Date of experience: April 20, 2016
Ben B.
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Simple ordering process overall and easy to navigate site. Delivery was unexpectedly delayed by a day, but customer service was gracious in informing me and accommodating by refunding the same-day delivery charge.

Date of experience: April 20, 2016