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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Mariana H.
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Your online process can be easier..
April 26, 2016

Your online process can be easier.the information erases if you go back or if you try to make changes such as the date in the review portion and you have to re-enter everything. No option to order more than 1 bouquet - you have to search for the flowers and submit another order instead of being able to change the quantity.

I ordered 4 of the same flower arrangement and only 2 of them were the same. Not pleased because this was going to 4 people in the same company and 3 of them have different arrangements.

Date of experience: April 26, 2016
Rick C.
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I was very happy with the entire process
April 26, 2016

I was very happy with the entire process. Being able to provide flowers from our local florists is a huge benefit.

Date of experience: April 26, 2016
yanina y.
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Quick, easy, painless...
April 26, 2016

Quick, easy, painless...will see how the delivery process goes...

So the delivery was surprisingly quick! And the arrangement looked great!

Date of experience: April 26, 2016
julie A.
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Just don't appreciate the multiple handling, delivery, expedited charges... 2.99 for same day delivery, 4.99 for expedited delivery and 14.99 for processing...

Date of experience: April 26, 2016
Ryan H.
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The flowers were fresh and were exactly what I ordered. Very Satisfied.

Date of experience: April 26, 2016
Rae M.
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Easy to fill an order but one can only hope it's the product you ordered. Delivery was not made on the day expected and the plant ordered certainly was not the one depicted on your site. I feel grossly unhappy and cheated as this plant was not as pictured on your site. I would like a refund. My order #*******. I just wish I had read all the bad review before I ordered a plant.

Date of experience: April 26, 2016
Delmarie A.
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Shopping was quick and easy I was a little disappointed with the quantity of flowers. It was much smaller than usual.

Date of experience: April 26, 2016
SUSAN T.
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My friend was very pleased with the flowers I sent her for her birthday. She sent me a picture and they truly are beautiful. Also, instead of just a small card, they enclosed a full size birthday card. Nice touch!

Date of experience: April 26, 2016
Tina M.
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The online website is easy to use, delivery was spot on. When my friend sent me a picture of the flowers, I was surprised that the flowers were not as colorful as the display online. I realize this may have to do with what's available but on the website its advertised it's the best seller,Arranged with fresh flowers including red roses, pink roses, pink lilies and purple wax flowers. There was no purple wax flowers or pink lilies at all in the one that was delivered today to my friend. I think those 2 colors is what attracts you to buy it online. Over all its a very pretty display. Thank you

Date of experience: April 26, 2016
DONNA P.
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THANKS FOR DROPPING THE SHIPPING CHARGE IT MADE THE BOUQUET MORE AFFORDABLE FOR ME, HOWEVER HAVING SEEN A PICTURE OF THE FLOWERS WHICH WERE SENT TO MY FRIEND IN USA FROM ME IN UK...I WAS VERY DISAPPOINTED IN THEM,,,,IT LOOKS SMALL COMPARED TO THE PICTURE ON YOUR WEBSITE...I WILL BE THINKING TWICE BEFORE USING YOU AGAIN IM AFRAID...

Date of experience: April 26, 2016
Micheal H.
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Shipped on time and correctly
April 26, 2016

Shipped on time and correctly. I will definitely use this service again.

Date of experience: April 26, 2016
Cindy C.
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The cost seems a little high with all of the fees and delivery charges. I feel that some of that should be covered in the cost of the flowers.

Date of experience: April 26, 2016
Sophia J.
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The person who received the flowers was happy
April 26, 2016

The person who received the flowers was happy. She said when she saw them she cried

Date of experience: April 26, 2016
Tracy S.
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I ordered two Deluxe arrangements for my executive assistants along with Thank you balloons. Was so disappointed and embarrassed when they arrived. Flower arrangements were very small less then 12" high with limited lilies and roses and some wilting flowers. I called the company and was given a discount however now I need to shop for additional gifts due to the poor quality. You only get once chance to make a good first impression and say thank you on Administrative Professional Day. Very disappointed and to top it off noticed one of the balloons is half deflated today and its only 1 day old. Yikes!

Date of experience: April 26, 2016
Colorado G.
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...
April 26, 2016

Date of experience: April 25, 2016
lisa p.
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Great service, flowers were beautiful!
April 26, 2016

Great service, flowers were beautiful!

Date of experience: April 25, 2016
Janet S.
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The arrangement arrived on time and was beautiful. Thank you.

Date of experience: April 25, 2016
Henry g.
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I have already used this service again for my Mother's day needs. Very convenient.

Date of experience: April 25, 2016
Patricia R.
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Each time I use your site, placing my order gets easier. Also, the flower arrangements are quite lovely.

Date of experience: April 25, 2016
Kristin V.
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I ordered them for at 8:30 pm and then they came at 11:00am the next day.

Date of experience: April 25, 2016