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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Judy B.
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Very smooth and fast
April 26, 2016

Very smooth and fast

Date of experience: April 26, 2016
Diane Q.
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The person who received the bouquet of flowers said it was beautiful!

Date of experience: April 26, 2016
allison A.
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As long as the flowers get there in the next 4 hours as promised, and as I paid extra for! They did NOT get there as promised. I called your company and was told that they were delivered on time. I placed my order at 10:30am and the recipient did not receive them until 7:00PM! The person I spoke with on the phone tried to tell me that they were in a "flower holding room" at the hospital. Our hospital has no such room. ALL flowers are delivered to the main customer service desk and delivered immediately. I called and checked.

Allison Sanborn

Date of experience: April 26, 2016
David C.
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Shopping was great and speaking to customer service was excellent.

Date of experience: April 26, 2016
Bill V.
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Somewhat expensive
April 26, 2016

Somewhat expensive

Date of experience: April 26, 2016
mike O.
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Wasn't quite as nice as the image...
April 26, 2016

Wasn't quite as nice as the image...but nice.

Date of experience: April 26, 2016
Cheryl L.
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My sister received these flowers for her birthday, and say they were beautiful!

Date of experience: April 26, 2016
Fuleshia M.
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Paid for morning delivery but it was received after 12pm

Date of experience: April 26, 2016
Alex H.
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I was extremely pleased with the flowers
April 26, 2016

I was extremely pleased with the flowers. My only lower rating was that it was not delivered by the time it was supposed to be delivered. But I am extremely happy with the purchase and the outcome.

Date of experience: April 26, 2016
Paul M.
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On Line is always more difficult for me but I like what I bought, and it arrived as promised.

Date of experience: April 26, 2016
Dawn F.
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Very easy to shop online, select and order flowers from your website.

Date of experience: April 26, 2016
Rejeanne F.
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So far the experience is good
April 26, 2016

So far the experience is good. Hope the delivery is as well and product good quality

Date of experience: April 26, 2016
Alanna G.
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I ordered on Monday 4-25 for delivery that day-my delivery was not made that day and I was not contacted at all about it. My sister in law was the person receiving the flowers for her first day at a new job and I asked her about the flowers and she told me she didn't get them-so I called this morning and was told then that they had not been delivered-why I don't know but I do think I should have been contacted yesterday and told there was a problem with the delivery

Date of experience: April 26, 2016
Monica V.
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The flowers are beautiful "Oh Happy Day!"
April 26, 2016

The flowers are beautiful "Oh Happy Day!". They were delivered just like the picture on the website. I selected the premium and the rose brought out a special touch to the selection. I ordered this on the website at 10:15pm (mtn) and they were delivered before noon the next day. Right on time to share with the office colleagues. Our Admin is enjoying these flowers. Thank you very much and I will be ordering from you again. P.S. I will be recommending fromyouflowers.com to other colleagues.

Date of experience: April 26, 2016
Dusk H.
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This was a great experience, First time I used the site. I put in wrong address called and they corrected it for me with still getting them delivered on time. The florist need clarification on the name and we got that corrected. The flowers were what I ordered and looked better than the picture. Thank you for wonderful service and quality.

Date of experience: April 26, 2016
Mariana H.
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Your online process can be easier..
April 26, 2016

Your online process can be easier.the information erases if you go back or if you try to make changes such as the date in the review portion and you have to re-enter everything. No option to order more than 1 bouquet - you have to search for the flowers and submit another order instead of being able to change the quantity.

I ordered 4 of the same flower arrangement and only 2 of them were the same. Not pleased because this was going to 4 people in the same company and 3 of them have different arrangements.

Date of experience: April 26, 2016
Rick C.
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I was very happy with the entire process
April 26, 2016

I was very happy with the entire process. Being able to provide flowers from our local florists is a huge benefit.

Date of experience: April 26, 2016
yanina y.
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Quick, easy, painless...
April 26, 2016

Quick, easy, painless...will see how the delivery process goes...

So the delivery was surprisingly quick! And the arrangement looked great!

Date of experience: April 26, 2016
julie A.
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Just don't appreciate the multiple handling, delivery, expedited charges... 2.99 for same day delivery, 4.99 for expedited delivery and 14.99 for processing...

Date of experience: April 26, 2016
Ryan H.
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The flowers were fresh and were exactly what I ordered. Very Satisfied.

Date of experience: April 26, 2016