On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The only issue I have is that I paid an additional 4.99 for expedited service to arrive prior to noon today, the order was received at 12:30 I think my 4.99 should be refunded as I did not receive the service I paid for. Other than that all went well.
This was the first time I have ever ordered flowers online and delivered. It was a fast and easy process. The flower arrangement was beautiful, and exceeded my expectations. My sister was very happy to have received such a gorgeous birthday gift. Thank you.
Handling charges are high
Flowers were pretty!
Thank You!
Great choice, great prices!
Easy shopping. Product not quite what I was lead to believe.
Very great service.
They should show "Service/handling" fee right up front and not at the very last step.
The only place I shop for flowers.
It was a little cumbersome on a phone.
There were no balloons attached to arrangement and the overall look of the flowers were equivalent to a 25.00 arrangement, not the price I paid.
I could not be more pleased with the quality, service and price. I'm so glad I found fromyouflowers.
Very nice (for a 2nd time)!
Good experience
Shopping experience was good. I found the service and handling charges to be a bit pricey, but did not have the energy to restart the shopping process again so I went ahead with the order. Would have been very pricey with out the 20% discount. A higher discount would be helpful in the future. Thank you.
Very easy to order. Lots to choose from!
Hope the flowers delivered look as good (or better) than what is pictured. Well, my wife really liked her flowers. And they look as good as what is pictured.
First off, your outfit is a pure sham. I placed this order Sunday afternoon for next day delivery, and the earliest "next day" was Tuesday. My grandmother's birthday was Monday, so not only did they get there a day late, she got them at almost 5PM central time, in a box, via UPS. She had to unbox them AND the vase and set them up herself. According to the website, flowers would be delivered by a local florist. Where does it say that certain flowers will be boxed and shipped by UPS? Had I known this. I would NEVER have used your service. You also had the nerve not only to give me a $12 and change credit, but also a $20 gift code for a future purchase. Do you honestly think I would EVER consider using or even recommending you to anyone after this stunt? Your "customer service supervisor" told me AND my mother that some flowers get shipped like mine did. Please show me where your website says this! Anyway... you put a serious damper on my grandmother's 90th birthday... thanks for nothing!
John Luberto
Had some issues with finding a florist to deliver in that area. But the customer service people were really nice. The flowers were fresh and beautiful. My mom loved them.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members