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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Holly P.
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Everything went very smoothly!
April 27, 2016

Everything went very smoothly!

Date of experience: April 27, 2016
Tammi H.
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Florist shops are so expensive
April 27, 2016

Florist shops are so expensive. Giving this a shot! I paid $4.99 to have the flowers delivered in the A.M. and they arrived at 12:08 P.M. Wish I wouldn't have wasted that $. Other than that they were pretty and made our admin smile, that was the purpose.

Date of experience: April 27, 2016
Lyn D.
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The customer service is HORRIBLE
April 27, 2016

The customer service is HORRIBLE. This has been the worst overall experience I have gone through with ordering flowers. I felt completely in the dark when it came to the delivery, and when I e-mails for a status, the "we will respond to your inquiry within 1 hour." was not followed. I called in twice, and both times, the CSRs were unable to tell me anything, even though the website states "We have the ability to track your order internally." I was given a delivery confirmation with no flowers, and they finally show up about 30 minutes later.

I'm more than happy to return back to FTD.com where I pay a bit extra, but I get delivery confirmation and I can follow my delivery from departure to the door.

This is my first and last visit here.

Date of experience: April 27, 2016
Heather G.
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The Happy Birthday Present flower arrangement arrived in a very timely manner, and the although the actual product contained slightly different flowers than the online picture, it was a better looking arrangement! The recipient was very pleased!

Date of experience: April 27, 2016
David S.
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Fast, easy and very good prices!
April 27, 2016

Fast, easy and very good prices!

Date of experience: April 27, 2016
Lia N.
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I needed flowers delivered today and this site was wonderful! They have plenty of options and they list the ones that can be delivered same day. Thank you 'from you flowers'!

Date of experience: April 27, 2016
Lola Z.
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Very user friendly web-site!
April 27, 2016

Very user friendly web-site!

Date of experience: April 27, 2016
Megan T.
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Didn't make it yesterday by 2:30 like paid for
April 27, 2016

Didn't make it yesterday by 2:30 like paid for.

Date of experience: April 27, 2016
Michael W.
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Good Service
April 27, 2016

Good Service

Date of experience: April 27, 2016
Susan C.
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33
April 27, 2016

33

Date of experience: April 27, 2016
Kelly C.
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I prepaid for expedited delivery and had to call to find out where the flowers were at 1:30 in the afternoon. I was on hold for 15 minutes before I could speak with a customer service agent and then was on hold another 5 minutes while he contacted the florist. I paid a lot of money for a small bouquest of flowers. I wonder what would have come if I paid for the lowest price bouquet? 1 flower? I most definetely will not use your service again and will report to AMEX that they should not suggest using your company in the future.

Date of experience: April 27, 2016
carlos g.
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I thought with the expediting paid my order would have reached its destination alot sooner. I was refunded the expediting fee and other tyhan that i am satisfied with my order.

Date of experience: April 27, 2016
Debbie T.
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Very pleased
April 27, 2016

Very pleased

Date of experience: April 27, 2016
roger l.
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Overall great experience!
April 27, 2016

Overall great experience!

Date of experience: April 27, 2016
Jonni D.
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Great!
April 27, 2016

Great! Assuming my order is delivered on time.

Order was delivered within 4 hours of my placing the order online. Fantastic!

Date of experience: April 27, 2016
Molly F.
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The gift basket I received was nothing like the picture - not reminiscent of a fiesta at all. What was delivered was a basket of individual snack items (peanuts, cookies, Fritos...). Really pay attention to the 'products may vary' disclaimer - it is not a joke.

I paid for guaranteed 4 hour delivery and it was delivered in 7 hours. I contacted support to ask about it and got no response.

My husband was still surprised by the gift basket, and enjoyed the variety of snacks. Despite the late delivery, he still received it an hour before he left work, so it was not a total disappointment.

Date of experience: April 27, 2016
Arty S.
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Very satisfied
April 27, 2016

Very satisfied. Beautiful rainbow roses. She loved them

Date of experience: April 27, 2016
royce a.
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Very nice experience thank fromyouflowers.com
April 27, 2016

Very nice experience thank fromyouflowers.com

Date of experience: April 27, 2016
Scott E.
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Expected delivery was 6pm but flowers were delivered at 7:30pm. Still not an issue. Wonderful arrangement.

Date of experience: April 27, 2016
Syndy P.
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Very happy and satisfied!
April 27, 2016

Very happy and satisfied! I placed an order at 8:30 am and by 2pm the same day my order was received!

Date of experience: April 27, 2016