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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Traci k.
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These were for my sister who just had surgery
April 28, 2016

These were for my sister who just had surgery. They were beautiful and she really liked them. Thank you.

Date of experience: April 28, 2016
alicia T.
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It was easy
April 28, 2016

It was easy. The only thing i would change is to put the total including service handling before you ask for credit card information. Its only right to let the consumer know what they have to pay for before hand.

Date of experience: April 28, 2016
nicole A.
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First time I used the site and I liked the service

Date of experience: April 28, 2016
Ryan P.
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A little bit expensive, and a little confusing as far as when to expect the flowers. Also the size of the bouquet was smaller than expected.

Date of experience: April 28, 2016
Judy C.
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Since the arrangement was for another person in another city, I have a hard time judging what it looked like. Eventually, she will send me a picture so I could answer the above questions better. All I really know is that she received it today, as specified, and she says it is beautiful.

Date of experience: April 28, 2016
Pat W.
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Some of the flower were not crisp
April 28, 2016

Some of the flower were not crisp.
Candy was extremely small box.

Date of experience: April 28, 2016
Susan Q.
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I sent a e-mail on this subject
April 28, 2016

I sent a e-mail on this subject. The order was for my sister in the hospital. The flowers she described sounded like those in the advertisement. I added a $15.00 bear to the order. From what she described of the bear, it sounds like the florist had some left over Valentines Day bears and used one of them. The bear had red hearts on it. A bear with hearts on it is the sort of thing a sweetheart gives to his lover, not what a sister gives to her sister as a cheer-me-up while in the hospital.
What is done is done, however, I am not very pleased.

Date of experience: April 28, 2016
terry s.
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Good
April 28, 2016

Good

Date of experience: April 28, 2016
Eric R.
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The bouquet was beautiful
April 28, 2016

The bouquet was beautiful.

Date of experience: April 28, 2016
Joyce B.
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They email you coupons/credits, but then jack the prices when you click through the link. Also, they charge $4.99 for delivery before noon, that's during business hours, so it's unfair.

Date of experience: April 28, 2016
Brandon C.
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Would rather my order be delivered to my door rather than the front office. Other than that everything was great.

Date of experience: April 28, 2016
Tamara O.
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Basket received did not remotely resemble the basket sent to my recipient. Disappointed in the quality and quantity of the basket as delivered.

Date of experience: April 28, 2016
Retoneya L.
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Satisfied with the delivery
April 28, 2016

Satisfied with the delivery.

Date of experience: April 28, 2016
Husband X.
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Everything was pretty good, I am in a different country so I wanted to surprise my wife for our anniversary. The flowers were beautiful she said but the chocolates that I ordered had melted by the time that they were delivered.

Date of experience: April 28, 2016
Caleb Z.
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Went smoothly
April 28, 2016

Went smoothly. Much appreciated

Date of experience: April 28, 2016
Avril R.
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I love your selection and the variety of choices. The arrangements were more than I expected. I used to order from FTD, although, they have beautiful arrangements, the cost is extremely too high. I spent $53 on the arrangements I received and I think for the price it was well worth it. I will definitely pass the word to all my family, friends and acquaintences about your service.

Date of experience: April 28, 2016
anthony b.
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Quick shopping
April 28, 2016

Quick shopping

Date of experience: April 28, 2016
Doug D.
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The order arrived a day late
April 28, 2016

The order arrived a day late. Very nice arrangement though.

Date of experience: April 28, 2016
David R.
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Should have online tracking
April 28, 2016

Should have online tracking.

Date of experience: April 28, 2016
Kay B.
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Quick
April 28, 2016

Quick

Date of experience: April 28, 2016