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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Vicky S.
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Great variety of products for desired selection. App is designed with great ease for simple use.

After recieving order, i was displeased with the arrangement. The flowers were not fresh... Orchids, roses, and others in arrangement came with brown leaves. Needless to say I was less than pleased. However, the timing could'nt have been better... my daughter (recipient) was checking the mail when the delivery man arrived arrived her surprise burthday bouquet. Kudos on the timing.

Date of experience: May 2, 2016
michelle F.
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I was happy with all but the delivery fee, I have ordered from other companies and never paid a delivery fee, esp on top of a weekend fee. That is my only complaint.

Date of experience: May 2, 2016
Geri F.
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Quick, easy and great selection
May 2, 2016

Quick, easy and great selection

Date of experience: May 1, 2016
Jeannine K.
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I couldn't believe how fast it was delivered from the time I ordered it. The basket came out beautiful!

Date of experience: May 1, 2016
Rachael T.
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Had difficulty with site at first
May 2, 2016

Had difficulty with site at first. Kept selecting multiple orders of same item. Order arrived within 1 hr and 1/2 after purchase and recipient said they were beautiful. Was very impresses and would definitely recommend to a friend.

Date of experience: May 1, 2016
Debby H.
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I have ordered from you before and my Mom said the plant was really pretty. I'm hoping this one is also.

The plant finally arrived...extremely late. Was supposed to be there before noon but didn't arrive until 7:45pm! The plant is pretty but was disappointed that it was so late.

Date of experience: May 1, 2016
Liisa G.
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Great
May 2, 2016

Great

Date of experience: May 1, 2016
Al B.
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Great service!
May 2, 2016

Great service! I spoke to the person that received the flowers. She was elated with the flowers. Thanks.

Date of experience: May 1, 2016
Jeff J.
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I would like to know the distillery cost earlier on in the ordering process. This is one reason I do not use this site for more of my flower deliveries.

Date of experience: May 1, 2016
JULIA B.
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I WAS HAPPY WITH THE ARRANGEMENT THE ONLY PROBLEM I HAD WHEN I SAW THE ARRANGEMENT I EXPECTED THE FLOWERS TO BE WHITE AS SHOWN ON THE WEB SITE.THE WHITE WAS OUTSTANDING BUT NOT BEING WHITE IT JUST SEEMED LIKE ANY OTHER ARRANGEMENT... MY SUGGESTION TO YOU IS TO SEND FURTHER PIECES IN COLORS AS SHOWN ON WEB SITE.OTHER THAN THAT I HAVE NO COMPLAINTS, I WAS HAPPY WITH YOUR SERVICE PROMPT AS YOU SAID YOU WOULD BE THANK YOU AND I WOULD CERTAINLY USE YOU AGAIN, BUT NEXT TIME I KNOW TO ASK FOR THE SAME COLOR FLOWERS AS DISPLAYED

Date of experience: May 1, 2016
David Z.
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I liked the pictures of flowers available and additions possible. David

Date of experience: May 1, 2016
Michael J.
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EASY ORDER
May 1, 2016

EASY ORDER. Was happy to order in advance to May 1 plus delivery on Sunday. None of your competitors deleivered over the weekend as I remember?

Date of experience: May 1, 2016
Tony H.
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N/a
May 1, 2016

N/a

Date of experience: May 1, 2016
Mark M.
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Easiest web site we found for ordering online.

Date of experience: May 1, 2016
Sherrie D.
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It was great
May 1, 2016

It was great. The flowers were sent on time and were beautiful. I will definitely use this service again.

Date of experience: May 1, 2016
Brittany L.
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I loved it, it was great & easy
May 1, 2016

I loved it, it was great & easy.

Date of experience: May 1, 2016
Barbara M.
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It's so easy to fine an arrangement and the prices are very reasonable.

Date of experience: May 1, 2016
KC O.
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Beautiful selection, easy online scheduling and order process. Assuming that delivery is on time and good quality, I will be back!

Date of experience: May 1, 2016
Diana F.
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Easy to navigate their website
May 1, 2016

Easy to navigate their website. Delivery was prompt.

Date of experience: May 1, 2016
laura c.
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Very quick and sufficient
May 1, 2016

Very quick and sufficient

Date of experience: May 1, 2016