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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Nancy S.
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These flowers were a gift to our daughter and husband. I had them send me a picture and they were beautiful and were very similar to picture on site. She said they lasted well and will keep you in mind for any further flowers I need to have delivered.

Date of experience: May 2, 2016
Ying O.
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Love the service provided
May 2, 2016

Love the service provided. The website was simple and easy to use.

Date of experience: May 2, 2016
adrian m.
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Thank you for your help!
May 2, 2016

Thank you for your help!

Date of experience: May 2, 2016
autumn m.
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Great'
May 2, 2016

Great'

Date of experience: May 2, 2016
Helen C.
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Very pleased with the flowers and overall service. Thank you.

Date of experience: May 2, 2016
Jose R.
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Excellent!
May 2, 2016

Excellent! Very easy and fun. (ONLINE Experience)

Late delivery - delivered at 5:15PM and the order was placed at 12:30PM. Disappointing.

Date of experience: May 2, 2016
Erika F.
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I went to visit after I sent the flowers and they didn't look anything like I picked out. They were blah and definitely not worth what I paid. I would not have paid $10.00 for the arraignment. I was extremely disappointed and now I am concerned because I have sent Mothers Day flowers through this site as well. I use this site for all corporate flowers that we send with my company and I will be looking for another service provider. Not happy at all.

Date of experience: May 2, 2016
Linda H.
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The ordering and payment process was excellent!

My co-worker did receive the flowers. I was disappointed in the overall appearance of the flowers. They were all cut the same length and stood well over the neck of the vase. Though the flowers were fresh they were very sparse. Not as many as I had expected and it made the overall appearance look thin.

Date of experience: May 2, 2016
Diane O.
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fromyouflowers.com is a great place to order flowers. I had a same day delivery and a problem was discovered in the address line. The flower shop sending the order contacted fromyouflowers.com and I was contacted immediately to resolve the issue. Due to this, the order was not delivered until the following day. I appreciate the company following up with this even though it was on a weekend. I will definitely order here again, because they seem to care that you get your order.

Date of experience: May 2, 2016
Jenny S.
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The picture did not at all represent what we received...I had updgraded to the deluxe floweres.the mauve colored roses had brown edges and were "squished" looking as if they were removed from another bouquet, colors were very odd, reds/mauve with a daisy. The upgraded bouquet was 53.00...I do not feel I received a bouquet of that value.

Jenny

Date of experience: May 2, 2016
Ann Y.
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Great, quick service and beautiful product
May 2, 2016

Great, quick service and beautiful product. Well worth it if you are in a hurry!

Date of experience: May 2, 2016
Donna S.
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Your site during check-out is difficult to navigate. I had to do it twice because when I hit "Pay with PayPal, it said that I hadn't ordered yet, although I had done so, and then had to re-do everything. That page should occur at the end with the payment info. I would also appreciate knowing how many stems of each type of flower that I ordered. If not enough stems, I would order the larger size. Other sites have this info.
I ordered these flowers for my daughter and she sent me a photo of them. They were lovely. They were delivered a day early and luckily she was home to receive them.

Date of experience: May 2, 2016
Lauire J.
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I will use this sight again
May 2, 2016

I will use this sight again

Date of experience: May 2, 2016
Cheryl W.
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Great
May 2, 2016

Great

Date of experience: May 2, 2016
Tom U.
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When my wife received the flowers her comment to me was, "I hope you didn't spend a lot of money on these because you could have gotten a bigger arrangement at the grocery store". For the price, I was not overwelmed about the flower arrangement.

Date of experience: May 2, 2016
Candice T.
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Over all I was pleased
May 2, 2016

Over all I was pleased.
With the amount of flowers pricing could have been slightly cheaper.
However she was shocked and loved them so I am pleased.

Date of experience: May 2, 2016
mary n.
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Great prices, easy to order!
May 2, 2016

Great prices, easy to order! The dish garden was beautiful, will order from this company again.

Date of experience: May 2, 2016
YVONNE B.
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I ordered these flowers for my daughters birthday. I was worried that the bouquet would not be full or would not be what I pictured online. I spoke with my daughter and she was extremely satisfied with her flowers and the delivery time was good as well. She said great job mom, so I say to youflowwers.com Great Job!

Date of experience: May 2, 2016
Karen P.
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The butterfly arrangements was really beautiful but for some reason, 2 were delivered. One was a large and the other one was smaller. I'm not really sure how that happened but thanks. This was for a funeral so the wife and daughter were able to each keep one.

Date of experience: May 2, 2016
Debbie D.
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You need to show the shipping and handling charges prior to filling in every form. Shipping is a lot.

Date of experience: May 2, 2016