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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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My order was a spray for a relative's funeral. It arrived when requested, looked just beautiful, and was exactly as shown on the website. For the size of the arrangement and the type of flowers in it, I felt it was a good value. I would definitely order again through this on-line company.
Price was good. Delivery & service charges are a bit steep
Good product pricing, seemed a bit steep on delivery charges.
I ordered flowers to be delivered to my mother today, May 2,2016. I ordered online what is called the "Sugar and Sweet" flower arrangement. I received my confirmation which clearly showed the picture of the item I agreed to purchase. What I received is a lesser option and significantly not as described. I have photos of the differences. I called immediately after receiving the flowers and spoke with a representative who could only offer to pick up the flowers and have me pay additional money to purchase the "deluxe" version. This deluxe version is what was portrayed in my order confirmation, yet not what I received. The representative I spoke with agreed that the item represented online is misleading. After 38 plus minutes on the phone I was only offered to receive a $9.80 discount (on a $52.29 purchase) or have the flowers picked up for a full refund. I am completely dissatisfied with the product and service I received. I wanted what I ordered and what I was confirmed as ordering. Instead, my mother received a skimpy, sparse display of affection from her only daughter for Mother's Day.
Great. Convenient.
Love it! My friend was so happy with the sunflowers. She sent me a picture and it was beautiful!
So far it has been easy to select and purchase. I wish there were options for message ideas though.
SERVICE IS ALWAYS EXCELLENT
Recipient received floral arrangement as I scheduled it to be delivered and was very pleased with the appearance of the flowers and vase. Thank you.
Delivery made one day late with apologies and free upgrade. The recipient was very happy with the bouquet and I appreciate the fact that the seller contacted me to explain the situation.
Overall, it was a great experience, I will recommend this seller
My wife was happy with the arrangement and quite frankly, that is all that matters.
I ordered a plant that was described and pictured in a shallow dish. However, when the plant was delivered it was in a basket. I clearly chose the arrangement that I did because it was in a dish versus a basket. When I called customer service, I was told that all they could do was refund me 15% back to my credit card. I would have preferred that the plant be done right. I'm not very happy at all.
I was given misinformation on the estimated time of delivery and the order was actually delivered before the time I was told over the phone.
Great prices, good coupons. Lots of same day shipping offers.
It was easy and selection was great - and pink is her fav color
Process so easy!
The flowers were delivered at the very last minute. When I called to check the status of my order, I had the unfortunate experience of dealing with an agent who lacked professionalism.
After a deplorable experience with flowers.com it was refreshing to find better prices and timely delivery via your website.
The arrangement looked nowhere near the image presented on the website, even though I chose the deluxe version that was supposed to be "arranged as similarly to website picture as possible".
Other than that this was a positive shopping experience
It was easy and great
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members