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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Elizabeth F.
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GREAT and EASY had a credit to use from you flowers gave me a chance to use it. Glad I did, the flowers to my mother in law and sister in law were just beautiful. A huge Thank you to From you Flowers!

Date of experience: May 4, 2016
kelly l.
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Quick and easy!
May 5, 2016

Quick and easy!

Date of experience: May 4, 2016
Rob D.
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Very smooth ordering experience
May 5, 2016

Very smooth ordering experience. Thanks for having the lowest handling fee! I am retired military living in Korea and needed to send a birthday gift to my daughter in TN. She works afternoons so I added the 'before noon' expedited delivery add-on. The order was not delivered 'expeditiously' as ordered, but your operators very professionally refunded that extra charge and got with the florist to change the delivery location for me to her workplace. Very satisfied, as was my daughter, at the outcome. Of course she sent me pictures via Facebook! The flowers were beautiful.

Date of experience: May 4, 2016
Jason W.
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Experience was great!
May 4, 2016

Experience was great! Will definitely order again!

Date of experience: May 4, 2016
bert D.
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So far so good...
May 4, 2016

So far so good...

Date of experience: May 4, 2016
Debbie B.
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Very easy site to use and quick delivery
May 4, 2016

Very easy site to use and quick delivery.

Date of experience: May 4, 2016
Jeana M.
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First time order went well
May 4, 2016

First time order went well. Will use again!

Date of experience: May 4, 2016
Florida
1 review
0 helpful votes
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I'll keep this short and sweet... what I ordered and what was delivered was two completely different bouquets... they looked absolutely ridiculous and very poorly arranged. I called 3 times and each time waited on hold for 30 minutes, one of the times someone answered but didn't greet as she was actually answering the call, after I heard her typing and not speaking I loudly kept saying hello in hopes she would realize someone was on the line but no such luck she then hung up. Entirely fed up, I sent an email to *******@fromyouflowers.com... I'm giving them 24 hours to refund my money or I'm disputing it with my credit card company!

Date of experience: May 4, 2016
Ethan Z.
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Fast delivery, lovely bouquet
May 4, 2016

Fast delivery, lovely bouquet.

Date of experience: May 4, 2016
Craig Q.
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Flowers were nice, but didn't look as beautiful as the picture. Still a decent product, but just not as nice as I had expected.

Date of experience: May 4, 2016
rose k.
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She said they were nice
May 4, 2016

She said they were nice

Date of experience: May 4, 2016
Justin K.
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As long as I can get reasonable costs for the shipping (these free options are great!) I am happy to return. It bothers me when there is a handling fee and a shipping fee and these other fees here and there. It feels like I am being taken advantage of. I was also disappointed that there was a 'minimum' purchase price for delivery to the area I selected, but that is not a huge deal, just an inconvenience.

Date of experience: May 4, 2016
Patrick M.
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So far, so good
May 4, 2016

So far, so good.

They were delivered a day early and no flower care was included with order. She was satisfied with order.

Date of experience: May 4, 2016
debi h.
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Good
May 4, 2016

Good

Date of experience: May 4, 2016
Margie R.
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When I first started my order the discount was 20%. I left to get my card and it dropped to 15%. I got an email stating that my flowers were delivered yesterday, but they were carried in during the service. The arrangement itself was awful. There were barely any flowers in the arrangement and a lot of green leaves. The flowers that were in the arrangement were hanging out and uneven. I can't believe that was the premium arrangement. That horrible arrangement cost over a $100 and was an embarrassment. I will not use your site again or recommend it to anyone I know. I always order flowers on-line but never again from your site.

Date of experience: May 4, 2016
Bruce R.
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She loved them..
May 4, 2016

She loved them..

Date of experience: May 4, 2016
Fred T.
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From You Flowers had a wider variety and selection of gifts to choose from than some others I looked at and the arrangement was very beautiful. The local flower shop and delivery did an excellent job.

Date of experience: May 4, 2016
Stan G.
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N/a
May 4, 2016

N/a

Date of experience: May 4, 2016
Delvin R.
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Quick easy to order
May 4, 2016

Quick easy to order.

Date of experience: May 4, 2016
Pedro S.
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Above all, I expected the flowers to be hand delivered in their vase as stated in the description of the Florist Designed Bouquet ("The arrangement will be hand delivered in a glass vase. "). Instead the flowers were delivered by UPS in a box. Your competitors offer similar products on their sites ("1800 Flowers" & "Pro Flowers") for lower overall costs but I paid more because I expected them to be delivered properly. Also, I purchased a "Deluxe" bouquet and the bouquet that was received would qualify more as regular as it was only made of short stem roses with absolutely no fillers or longer stem flowers of any kind. I am extremely disappointed overall.

Thank You,
Pedro Silva

Date of experience: May 4, 2016