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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Terri T.
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The flowers were delivered on time and were just beautiful!

Thanks Again!
From you Flowers

Date of experience: May 5, 2016
Peter Q.
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Used before, always same quality and timely delivery. Very good dependable service.

Date of experience: May 5, 2016
Terri R.
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Flowers were just beautiful and fresh!
May 5, 2016

Flowers were just beautiful and fresh!

Date of experience: May 5, 2016
Bonnie P.
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So far so good
May 5, 2016

So far so good. Check with me after the delivery

Everything went well.

Date of experience: May 5, 2016
Melinda S.
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Excellent!
May 5, 2016

Excellent! I spoke with a customer service rep who was very helpful when the florist had not yet delivered the expedited order to my granddaughter by late afternoon. She was very helpful and solved the problem immediately.

Date of experience: May 5, 2016
Lori M.
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The flowers were beautiful...
May 5, 2016

The flowers were beautiful...but by Wednesday, May 4, one of the white roses was completely blown and falling apart. I was also a little upset that it seemed the extra I paid for the higher priced arrangement seems to be used to just add more filler instead of flowers. Unsure about ordering from this company again. I've been very happy with them prior, but the last couple times I've ordered, they've had to replace the arrangement with a new one. I was especially mortified with one arrangement that looked old right away.

Date of experience: May 5, 2016
Carolyn S.
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Great place to order flowers!
May 5, 2016

Great place to order flowers! Highly recommend!

Date of experience: May 5, 2016
Steve X.
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Nice flower options, but the fee of 14.99 at the end is really dumb. You should offer your customers great flowers at great prices, and not sneak some 15 dollar fee in at the end. If I had known that, I would have not ordered.

Date of experience: May 4, 2016
Nathan Q.
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I selected same-day delivery, but the delivery didn't come until the last minute. I would have expected, since I paid the extra 2.99, that it would come soon enough to be enjoyed that day, so I was disappointed with that. Why should I have to pay 4.99 on top of the 2.99 I already pay for same-day delivery that is soon? But the flowers were neat, and it did get there, so I was happy enough.

Date of experience: May 4, 2016
bob Z.
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Delivery as agreed
May 5, 2016

Delivery as agreed. Mom was pleased!

Date of experience: May 4, 2016
Georgia
2 reviews
3 helpful votes
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Horrible
May 5, 2016

One word horrible! Flowers are not delivered when they are supposed to be and when you call you get put on hold every time. I will stick with proflowers. This company is a joke and ruined a special occasion!

Date of experience: May 4, 2016
Chester P.
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So far so good, the truth is in the freshness of the arrangement and delivery to the person the day of choice. It all went well thanks.

Date of experience: May 4, 2016
Sabrina K.
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My Mom loved them!
May 5, 2016

My Mom loved them!

Date of experience: May 4, 2016
Debbie K.
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On TV a saw an ad today for roses for $19 but at your site, the lowest prices roses were $29. Also, I didn't know about the 'handling fee' ($14) for my order.

Date of experience: May 4, 2016
Angelia E.
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AMAZING basket!
May 5, 2016

AMAZING basket! My husband LOVED it, and got SO many compliments and we told EVERYONE where we got it.

Date of experience: May 4, 2016
Angela P.
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I received a delivery confirmation e-mail, with flowers not received. This turned out to be an error, but it took over 30 minutes of phone time on hold, and finally trying a different number to find this out. The arrangement was a little small for the price paid (especially for "upgrading" the arrangement), but the flowers were beautiful and fresh, and my mother loved them.

Date of experience: May 4, 2016
Linda H.
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I will use the service again if the delivery goes well and the flowers are fresh and beautiful!

The photo my daughter sent was of 6 roses stuck in a vase that was too big. I paid for am upgraded arrangement and only got 6 flowers in a too big vase. No greens, no filler, no arrangement, just 6 flowers flopping in a vase. I will not order from you again.

Date of experience: May 4, 2016
Adrienne V.
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Flowers received where not a premium bouquet, highly disappointed. Will not purchase from again, nor recommend.

Date of experience: May 4, 2016
Barb F.
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Very easy to shop here
May 5, 2016

Very easy to shop here. Shipping was very high priced.

Date of experience: May 4, 2016
Lynn N.
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May 5, 2016

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Date of experience: May 4, 2016