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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Shirley W.
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It was great
May 5, 2016

It was great

Date of experience: May 5, 2016
Karl R.
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Simple no nonsense website,great value
May 5, 2016

Simple no nonsense website,great value

Date of experience: May 5, 2016
Juju R.
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Took a while but finally decided on the arrangement. This is second time using FYF.com. Last time was good only.

My friend received her flowers and sent me a picture. I was disappointed by the size of the arrangement. I paid for a deluxe bouquet and the size she received look like a regular. Her bouquet size did not match the photo on the website deluxe version. The flowers was healthy and look nice. I am now hesitant to do another order if what I paid for is not what they will received.

Date of experience: May 5, 2016
paj G.
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I ORDERED LATE IN THE DAY AND THE FLOWERS WERE RECEIVED BEFORE 3:30. THANK YOU.

Date of experience: May 5, 2016
Mike R.
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Very nice gifts, quick & easy checkout!
May 5, 2016

Very nice gifts, quick & easy checkout! Was supposed to be same day delivery but wasn't. Received upgrade on order as compensation which was nice.

Date of experience: May 5, 2016
Karen L.
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Just love it!
May 5, 2016

Just love it!

Date of experience: May 5, 2016
Bea F.
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Mom got them and like them...
May 5, 2016

Mom got them and like them... Happy Mothers Day

Date of experience: May 5, 2016
Margaret T.
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Great
May 5, 2016

Great

Date of experience: May 5, 2016
M L.
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Good prices and super deal on shipping
May 5, 2016

Good prices and super deal on shipping. However, the quality of the flowers was poor and my Mother was disappointed. I will not purchase again.

Date of experience: May 5, 2016
kristy b.
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IT was super easy to order and they were delivered to my mom at work within 3 hours of my order!

Date of experience: May 5, 2016
Gloria S.
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Nice, good, easy and fast!
May 5, 2016

Nice, good, easy and fast! I confirm it was a great experience doing business with you! Thanks. GSK.

Date of experience: May 5, 2016
Eddie O.
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Great price, delivery time and product
May 5, 2016

Great price, delivery time and product.

Date of experience: May 5, 2016
James R.
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Easy to navigate website
May 5, 2016

Easy to navigate website. Great shopping experience!

Date of experience: May 5, 2016
Sandy S.
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I have had no issues, it is easy to use
May 5, 2016

I have had no issues, it is easy to use.

Date of experience: May 5, 2016
Melanie K.
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Simple, fast, inexpensive, and the flowers are beautiful. This will be my go-to website for ordering flowers going forward.

Date of experience: May 5, 2016
Suzanne D.
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I sent the flowers, a bunch of tulips, to my daughter who lives in California and whom I had just visited for the weekend. She was just delighted to get them and said they are big, beautiful, and fresh.

I always order flowers fromyouflowers.com, and I am never disappointed.

Suzanne

Date of experience: May 5, 2016
Kelly H.
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I sent the rainbow rose flowers to my sister in law who just had surgery. I did not know her favorite color so I figured this was the best choice. She said that they were the most beautiful flowers she had ever seen!

Date of experience: May 5, 2016
Baltazar A.
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They have a good service, just its sad to say "Very Bad Customer Service!" I have bought 3 times from this service, paid the fee to be delivered early before 12pm and still orders get there late. Called customer service got explained they don't control the shipping, "Then why to offer it! If you cant do nothing about it!" Also not even a common courtesy call, you know hey we see you order wasn't on time, just to let you we apologize, nothing! NO, you have to call them. I'ts ridiculous the only good thing is the product

Date of experience: May 5, 2016
April W.
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I did not realize the higher handling and service charge until the very end. I was fine with paying it, I just wished I would have known much sooner in the process. Also, some of the flowers had not bloomed which made a few arrangements look less full but still happy overall.

Date of experience: May 5, 2016
Nissa f.
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It was a easy fast process hope my flowers are perfect

Date of experience: May 5, 2016