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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Mississippi
2 reviews
0 helpful votes
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Don't waste your time liking at the pictures of the flowers to choose from. What I ordered and what was received was not even close. Wanted, ordered and paid for a pink arrangement. She got a red rose, a few white lilies and lots of greenery.
How Disappointed

Date of experience: May 6, 2016
Greg Y.
0 reviews
0 helpful votes
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It's a bit on the pricey side
May 6, 2016

It's a bit on the pricey side. I may shop for cheaper flower delivery sites.

Date of experience: May 6, 2016
Benito Q.
0 reviews
0 helpful votes
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It was good
May 6, 2016

It was good.

Date of experience: May 6, 2016
New Jersey
1 review
1 helpful vote
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Never Again
May 6, 2016

My mother received her flowers 1hr 8min later than I asked to arrive. Not only that they arrived smashed. I am never using this company again they don't know how to do business!

Date of experience: May 6, 2016
Joyce S.
0 reviews
0 helpful votes
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We sent a co-worker in Colorado a plant with fresh flowers due to her father passing away. We are located in Pennsylvania and she resides in Colorado. As it is always a concern whether the arrangement will meet our expectations, we were relieved to receive a phone call from her regarding how please she was with the basket and how the fresh flowers where a nice addition to the plant. It was like getting the best of both worlds, which is what I like about this selection.

Thank you for meeting our expectations and for bringing a little enjoyment to a sad situation.

Date of experience: May 6, 2016
GRISELDA M.
0 reviews
0 helpful votes
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Great price and delivered in a timely manner.

Date of experience: May 6, 2016
Maryland
1 review
1 helpful vote
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Although my mom loved them, I was not happy with the flowers my mom received! Although the flowers themselves were pretty, I do not feel that they even closely resembled what I thought I ordered

Date of experience: May 6, 2016
Art C.
0 reviews
0 helpful votes
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Great gift basket!
May 6, 2016

Great gift basket!

Date of experience: May 6, 2016
Pamela K.
0 reviews
0 helpful votes
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Easy experience and was a great gift
May 6, 2016

Easy experience and was a great gift.

Date of experience: May 6, 2016
David L.
0 reviews
0 helpful votes
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Great...
May 6, 2016

Great...

Date of experience: May 6, 2016
Traci M.
0 reviews
0 helpful votes
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Flowers were beautiful
May 6, 2016

Flowers were beautiful

Date of experience: May 6, 2016
Eric H.
0 reviews
0 helpful votes
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I ordered these flowers for my wife for mother's day. I am in the military so I am not able to be home for my wife's first mother's day. I wanted to do something special and after shopping around I felt that the bouquet I picked from your website was the best one, with an arrangement that my wife would enjoy. She was blown away and completely undone with the arrangement. I am a little curious to see how long the life of the flowers will last due to the fact that the buds were already open when she received them. She sent me pictures and the arrangement looks a lot like what I saw on the website. I will say it was a little misleading when I went to order the bouquet that was shown in the picture at the price it stated, but then I had three options to choose from and the one in the picture was actually more expensive than the price it had originally listed. Overall I am pleased with my purchase, even though after shipping and all it was more than I expected to pay, but everything is more expensive nowadays so I understand why the price was the way it was. I did like the option of the delivery date. Thank you for making it easy for me to get my wife flowers on this special occasion. I will most likely be gone for next mother's day as well, so I am assuming I will be using this website in the future. Thank you again.

Date of experience: May 5, 2016
Chelsea B.
0 reviews
0 helpful votes
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Prices are misleading
May 6, 2016

Prices are misleading. Pictures don't match listed price.

Date of experience: May 5, 2016
Lois M.
0 reviews
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Sure beats Harry and David for prices and shopping ease.

Date of experience: May 5, 2016
S H.
0 reviews
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My mother received the flowers today I sent her for mothers day and raved about how beautiful they were.

Thank you for exceeding my expectations

Date of experience: May 5, 2016
Chuck W.
0 reviews
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Didn't know about shipping handling fee till the end of transaction. Kinda high. I am not pleased at all with the flowers that was delivered to my wife on her birthday. When she opened the box, the flowers were not fresh at all. Some of the flowers had already started to wilt. Some had brown edges as well. I will not purchase any more flowers from your company. I will not recommend your company to any of my friends. I have learned my lesson of buying flowers online instead of buying local from a local florist.

My wife sent me pictures of the flowers so that I could see for myself how bad they are. If someone from your company would like for me to send you the pictures, I will be more than happy to send them to prove how bad the flowers are.

Chuck Mullendore
*******@tds.net

Date of experience: May 5, 2016
Rachel V.
0 reviews
0 helpful votes
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I have no further comment to make
May 6, 2016

I have no further comment to make.

Date of experience: May 5, 2016
MIKE X.
0 reviews
0 helpful votes
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HIGH HANDLING FEE?
May 6, 2016

HIGH HANDLING FEE? Paid extra to be delivered on MAY 4TH...WASNT DELIVERED UNTIL MAY 5TH...I WOULD LIKE A REFUND OF THE EXTRA I HAD PAID FOR SAME DAY SERVICE!

Date of experience: May 5, 2016
owl c.
0 reviews
0 helpful votes
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No complaints with this order
May 6, 2016

No complaints with this order

Date of experience: May 5, 2016
JeanPierre M.
0 reviews
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This order took me two days and four trys to get done, and No free balloon as advertised! Disappointing, to say the least!

The web site needs some work to make it more user friendly. It jumps around way, way too much, then, asks the same questions already answered on a previous page. Next, if you're patient, and keep trying to place an order, it starts back at the beginning... And... advertised free things or discounts usually get lost in the shuffle between renditions of the adverts. Just when you think you're done, you're back at the sign-in page, and all previously entered information is gone.

Date of experience: May 5, 2016