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From You Flowers

4.1

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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California
1 review
1 helpful vote
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Has called over 5 times today. Have been on hold for atleast an hour each call. Nobody can seem to get an update on my Mother's Day flowers. Came up with a different excuse every single time to get me off the phone. A huge waste of $70. Will never deal with this piece of shxt company again.

Date of experience: May 8, 2016
California
1 review
0 helpful votes
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Ripoff
May 9, 2016

The custom vase is a joke, don't waste your money for a piece of paper you put in the vase. The flowers I ordered for Mother's Day are almost all dead 3 days after getting them. Don't waste your money on this company. Spend a little more and get quality elsewhere. David B. La Mesa, CA.

Date of experience: May 8, 2016
Washington
1 review
1 helpful vote
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This place ruined mother's day for my 75 years old mom. I paid for next day delivery, but the flowers never was there. I received an email saying that my mother received the flowers, but it is a lie. I just lost $50. I'm extremely upset right now because it was suppose to be a surprise for my mom living in another state.

Date of experience: May 8, 2016
Texas
1 review
1 helpful vote
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I ordered flowers days before I needed them sent and they never arrived. Wish I would have read the reviews first! Thanks for ruining my daughters very first Mother's day.

Date of experience: May 8, 2016
Illinois
1 review
1 helpful vote
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Ordered flowers from them. Didn't get them as promised. Haven't received a refund yet. Have called multiple times and waited for someone to answer the call, but no one ever did. Have sent close to 100 emails and still no response. I really made a mistake using this company. I didn't do thorough research before I ordered. LESSON LEARNED

Date of experience: May 8, 2016
Nevada
1 review
2 helpful votes
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Horrible
May 8, 2016

Order flowers for both my Mother and Mother- a-law a week before Mother's Day and neither order arrived, no conformation email received a text but I wasn't able to track either order. Called customer service and was on hold for 45 minute and no one ever came to the phone. Horrible company stay away from this company.

Date of experience: May 8, 2016
Nebraska
1 review
0 helpful votes
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Stop!
May 8, 2016

Do not use this company! They will take your money and run! They never answer customer service calls no matter how long you stay on the line. READ THE REVIEWS!

Date of experience: May 8, 2016
Gerald X.
0 reviews
0 helpful votes
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They delivered on time and the flowers are very nice.

Date of experience: May 8, 2016
North Carolina
1 review
0 helpful votes
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Frustrated!
May 8, 2016

Bottom line my Mother did not receive flowers on Mothers Day and now I am the worst Daughter because she thinks I forgot about her. Even worst I got an email confirmation which said she received them, when I found out on Mothers Day (Today) that nothing was left on her front porch I was devastated. This is why you should review a company before using them, unfortunately I did not and this is what happens. Dont be me, dont use fromyouflowers.com.

Date of experience: May 8, 2016
New York
1 review
0 helpful votes
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Horrible
May 8, 2016

Ordered flower for my mother for mothers day. Said they were delivered and she still has not gotten them and no answers to where they are.

Date of experience: May 8, 2016
North Carolina
1 review
0 helpful votes
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What do they do? You send them way to much money and they call a local florist where you live and order a cheap bunch of crap that does not in any way resemble the flowers you think you are ordering. Fifty bucks for upgraded roses and lilys, 15 for service and handling, and 4 bucks for Saturday delivery. Then your wife gets three roses with some mixed crap. Go to Walmart and you can get some beautiful flowers, then in the same store buy a 2 dollar vase and you have something at about 12 to 15 dollars.

Date of experience: May 8, 2016
New Jersey
2 reviews
8 helpful votes
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I ORDERED A LILAC BOUQUET OF FLOWERS WITH LILAC ROSES AS SHOWN ONLINE FOR MOTHERS DAY AND GOT OLD SOFT PINK ROSES WITH ONE STEM OF PURPLE FLOWERS AND PINK FLOWERS THAT WERE DEAD AND SHRIVELED UP. THEIR CUSTOMER SERVICE IS A JOKE I WAS ON HOLD TWICE ONCE FOR AN HOUR SECOND TIME 25 MINUTES. ITS HAS RUIN MY WEEKEND I HAD TO PURCHASE MORE FLOWERS AND MADE MY OWN ARRANGEMENT BC THERE WASNT ENOUGH TIME TO ORDER NEW ONES. I DONT KNOW HOW THIS PLACE IS STILL IN BUSINESS. I DEMANDED A FEFUND SO FAR THEIR RESPONDS HAS BEEN, THEY WANT TO SEND MY MOTHER "A BEAUTIFUL, FRESH ARRANGEMENT OF FLOWERS". I SAID THATS WHAT YOU WERE SUPPOSE TO DO THE FIRST TIME! NO THANKS! GIVE ME MY MONEY BACK!

Date of experience: May 8, 2016
Deelee J.
0 reviews
0 helpful votes
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Easy, quick, beautiful flowers!
May 8, 2016

Easy, quick, beautiful flowers!

Date of experience: May 7, 2016
Samuel S.
0 reviews
0 helpful votes
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Great Order!
May 8, 2016

Great Order!

Date of experience: May 7, 2016
Mississippi
1 review
0 helpful votes
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Terrible
May 8, 2016

I ordered the premium bouquet of sunflowers for Mothers Day and they sent droopy half dead looking tulips! I have called customer service multiple times and have been immediately put on hold every time and have never spoken to anyone, even after staying on hold greater than an hour! What a waste of almost $80. My sister had to buy extra flowers to try to make them look halfway decent.

Date of experience: May 7, 2016
Priscilla j.
0 reviews
0 helpful votes
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Flowers where wonderful delivery very quick same day.Felt the delivery charge was a little high since it was local florist local delivery

Date of experience: May 7, 2016
Virginia
1 review
0 helpful votes
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Read the reviews before ordering, so you don't waste $100 like I did on a miserable bunch of 7 red roses and 11 carnations (half of which are dying), a barely legible hand written card the size of a credit card (with spelling errors), and a 12 pack of ferrero rochers. Pictures look nothing like what you order. Considering opening up a dispute with my credit card because the product delivered was something I could have pulled out of a garbage bin a few days after mother's day. If I could attach a picture here, I would.

Date of experience: May 7, 2016
Washington
1 review
1 helpful vote
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I don't understand how this business is still a business! So many terrible reviews on terrible service yet they're still running!?

I ordered a total of 4 dozen roses a variety of colors and received 1 dozen with 1 color. Not what I asked for & sure as heck not what I paid for! Can we file a police report? This is theft! Stealing people's money and not refunding any money at all! Especially when the order was completely different and WRONG! I have my receipt and I have pictures of what was sent to my mother and mother in law! I would say the worst experience everrrrr! I hope the good Lord gives y'all what y'all deserve!

Date of experience: May 7, 2016
Minnesota
1 review
1 helpful vote
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An update to my 5/7/16 review - these people will not talk to me. My mother received her $70 "flowering" plant a day late and it looked like a twig stuck in some dirt. My bank is helping me dispute the charges. Ruined my Mother's Day present to my mom this year.

Date of experience: May 7, 2016
Michigan
1 review
2 helpful votes
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POOR QUALITY
May 7, 2016

I usually don't write reviews and I typically have my go to flower company that I use; but this time I decide; hey look at these prices for the same flowers; I figured why not. Well their prices were relatively decent and in some instances cheaper... until you check out and you're hit with fees and high shipping cost.

I ordered roses and calla lilies. They arrived on time (i scheduled to have them arrive Wed before mothers day and before my wife traveled). When i took them out of the package; they looked dull and not as vibrant as they were pictured on the site. I arranged them as advised on the box i. E. cut the stems diagonally under running water, warm water in vase with flower food etc... Today is Saturday and TWO of the calla lilies (the most expensive of the flowers I bought) are DEAD! As in wilted and brown. The roses in the same vase for now are fine but the rest of the calla lilies aren't far behind. Now I have bought flowers for years; so this isn't the case of not knowing how to care for them.

From Wed (May 4) night to Sat morning; these flowers haven't even made it to Monther's day (May 8).
I just happen to be still on the phone waiting on customer service to pickup... it's been 56 MINS and counting. Unbelievable! If this is any indication of how they value my business; I'll just go elsewhere. They have managed to leave a bitter taste in my mouth and from reading others reviews; I'm not alone.

Date of experience: May 7, 2016