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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The person I sent flowers to was very pleased
Great service and reasonable price. Product arrived on time
Would have liked to see service and handling charge upfront
My son in law and daughter were very pleased with the arrangement. Thank you
Website is clear, concise, and facilitates quick and easy ordering.
I wish I had read this site before i ordered from them. They had 480 negative one star reviews. 480! I order flowers and paid extra for them to be delivered in under 4 hours. They were not delivered in under 4 hours. I tried to contact them and spent over 30 minutes on hold with no answer. I sent 2 emails with no response. I still have not received any word from them & when I try to track order online, it says that they have received no response from their delivery guy. I asked for my money back and no one has responded to that either. You have to be crazy to order anything from this place!
Process went very quickly. Sending from Canada to the US is not always easy. This basket was a gesture of sympathy for my cousins husband who lost his father. It had to be delivered quickly and it was. I did not see the basket but I am hoping it was as wonderful as they said.
When the order came it was not what I ordered. I ordered flower cake and received a bouquet. But the order was corrected.
Everything was pretty good. The only difficulty was trying to figure out that the promo code was already applied to the "discounted" price listed on the website.
The recipient was very happy with the flowers.
The same day delivery never happened. My flowers were delivered a day after I submitted the order, and I did submit it before 2:00 PM.
Our cousin loved the flowers and can't wait to send us photo. She said they colorful and beautiful flowers. She thought the balloon was a very nice touch. I would order this same bouquet again with that fun balloon too.
I placed my order. They didn't deliver on the date they said they would. After being on hold with customer service for 50 minutes, they agreed to refund 50% of the order and then deliver it the following day. Only problem is that they didn't deliver it on that date either. I'm shocked how this company is still in business. Awful customer service.
Thank you in this time of need
Really my only complaint is that the $15 'service/handling' charge should be made more clear. I'm sure it showed up 'somewhere' while I placed the order, but it wasn't OBVIOUS until I was finished. Left me feeling a little bit hoodwinked.
You advertised a before noon delivery and charge for it. But the delivery was 3 hours late.
Order looked great. Delivered on time. Pricey but worth it.
This was a gift and recipient was very pleased.
I am very upset that I did not get the flowers I ordered.
Very easy to do
Easy to order
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members