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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Quick, easy, great selection! The recipient "Loved" the beautiful floral arrangement!
Very easy and quick. Great prices! Delivered as promised. Will definitely buy from them again.
I received very timely service
Amazing!
Great fast and convenient for online checkout. Disappointed to find out my flowers wouldn't be delivered until 3pm after I paid for rush shipping by noon
Overall satisfied. Had to call customer service and held for 34 minutes before a representative came on the line. Once I spoke to a representative the matter was handled quickly and to my total satisfaction.
About a year ago, an order that I placed was not complete...balloon was to come with flowers. Balloon was missing. You gave me a card for $10 off to make up for your mistake. When I used the card on this last order, I found out that anyone could use the EASY line...so it appears I essentially received nothing (no money) back from what I was charged previously & did not receive. Not a fan of your pricing...feel cheated. Probably will not order again!
Qucik and easy with a very nice selection
Easier than the first one I tried.
This is my first order. If arrangement is as depicted I will be a repeat customer.
I liked the candy cake (it was different) but when I opened it and saw the size I felt that was too much money for the size and it just being candy.
Great
The first mention of the service charge was as the transaction went through. Terrible vendor conduct. You should be ashamed. Worse, a fifteen dollar charge for a UPS delivery that costs a small fraction of that is inexcusable. It's not like a local florist sent out a delivery person. Very disappointing. None of this was disclosed properly. Thankfully, UPS got the delivery right and on time. It doesn't feel very special to receive flowers this way.
Price of service and handling needs to be made aware before one of the final steps!
Very frustrating to see your total change drastically due to this ridiculous charge!
Also, false advertisement is the best way to land a bad review with a customer! I had a picture sent to me of what was delivered and it was NOT what the advertisement depicted...that's bad.
I ordered flowers, balloon and chocolates for my mom for Mother's Day and she never received the balloon or chocolates and they charged $15 for delivery plus a $10 weekend delivery fee. I tried calling and was on hold for 45 minutes and called two more times and no answer. Sent an email and got nothing from them. After a week I called again and finally after 20 minutes finally talked to someone and finally I'm getting the money refunded for the balloon and chocolates. I definitely won't order from this place ever again!
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I was pleased that they responded to my concern
The person I sent flowers to was very pleased
Great service and reasonable price. Product arrived on time
Would have liked to see service and handling charge upfront
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members