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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Anthony S.
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Delivery was supposed to be on Sunday, May 15. Order was received on May 14. Very good service, though.

Date of experience: May 15, 2016
Lisa L.
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Timely, fast, easy
May 15, 2016

Timely, fast, easy. I will definitely use fromyouflowers.com again.

Date of experience: May 15, 2016
Janet S.
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ALTHOUGH THE WHOLE PROCESS, DELIVERY, AND PRODUCT WAS EXCELLENT, I WAS UNHAPPY ABOUT THE CHARES THAT WERE HIDDEN UNTIL CHECKOUT. THIS ADDED A LARGE AMOUNT TO MY PLANNED SPENDING.

Date of experience: May 15, 2016
Sandra W.
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Very smooth and Easy
May 15, 2016

Very smooth and Easy

Date of experience: May 15, 2016
Shanna Q.
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The flowers were gorgeous and she loved them along with the plush soft bear and godiva chocolates. Most of all I loved that they were just as the picture displayed and she received them as stated and she was very satisfied and appauled as were her co workers. Thanks for making this process exceptionally well as stated. Best site for ordering and sending flowers.

Date of experience: May 15, 2016
Gerri C.
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Great selection of bouquets and gifts as well as price points. I was a bit surprised to receive my product that same day since I ordered it early a.m. around 4:00 and checked that I wanted it the next day but received it around noon of the same day. When you say same day delivery...you mean same day delivery! The plant is beautiful and healthy.my daughter and son-in-law love it!

Date of experience: May 15, 2016
Elizabeth A.
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Friendly easy and such a lovely choice of flowers.I was overjoyed that everything went so smoothly from placing the order to my daughter actually receiving the flowers on the promised day. Thank you

Date of experience: May 15, 2016
Faye S.
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The flower arrangement that was sent to my friend did not look like what I ordered. It looked like they just threw the flowers in a vase. It was very disappointing.

Date of experience: May 15, 2016
M L.
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Everything was Great, more then expected
May 15, 2016

Everything was Great, more then expected.

Date of experience: May 15, 2016
Lynne R.
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Awesome value for beautiful arrangements!
May 15, 2016

Awesome value for beautiful arrangements! Really appreciate Saturday service for gravely ill young person. Thanks you! Will definitely buy from you again!

Date of experience: May 15, 2016
Patti S.
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Order was sent to a friend, when we have time I will ask how the Flowers arrived.Over a text message, She said they were beautiful

Date of experience: May 15, 2016
NAVEEN G.
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Good
May 15, 2016

Good

Date of experience: May 15, 2016
Dawn B.
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Was disappointed
May 15, 2016

Was disappointed - color flowers clashed with print on tea cup - was not what I ordered.

Date of experience: May 15, 2016
trex E.
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I expected more for the price paid
May 15, 2016

I expected more for the price paid.

Date of experience: May 15, 2016
William G.
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You have an Excellent customer service team
May 15, 2016

You have an Excellent customer service team.
They are the life line in difficult situations, and can make or break the overall trust... AA+++++

Thank you so much!:-):-)

Date of experience: May 15, 2016
Patricia S.
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This was easy and same day delivery saved my hide!

Date of experience: May 15, 2016
Marilyn G.
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$10 cheaper than other sites----love that!
May 15, 2016

$10 cheaper than other sites----love that! The recipient was pleased and the order arrived early in the day, which was nice!

Date of experience: May 15, 2016
Stephen K.
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Great value
May 15, 2016

Great value

Date of experience: May 15, 2016
Judy S.
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Prices a little steep; did not have time to shop around. Next time I may try for a better bargain. Site and selection very good though.

Date of experience: May 15, 2016
HR E.
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Need to assess after flowers are delivered, otherwise this feedback is meaningless. Flowers were delivered on time and recipient loved them.

Date of experience: May 15, 2016