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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Well done, everyone seemed pleased. Seems that everything arrived at different times throughout the day, but not a big deal.
I appreciate how fast they received it
Flowers looks beautiful and I buy from this company again.
Wonderful
The 800 call in number (actually 855) to deal with a post order issue is an absolute JOKE! I wanted to slightly modify my delivery instructions. I waited over 20 minutes to speak with a customer service rep. Only to be told, after hearing the same interminable prerecorded message dozens of times that my call was "very important" and that a rep soon would speak with me, that once the order had been placed there was nothing that could be done! So, I naively ask, why do you have that customer service number? Outrageous and appalling!
Great site thanks
So far shopping for flowers was easy off the website. The flowers arrived on time and in great condition as shown on the website. The only reason I gave two stars for the products/service was due to the fact that I ordered a balloon with the order and the balloon was not delivered. I immediately contacted via their email address and received a super nice note saying they would refund the balloon price to my credit card. I feel certain it was overlooked from the vendor who delivered the flowers. However, the flowers were gorgeous and I will order from them again.
Thank you. My friend was very thankful too.
I really wish I read the reviews before purchasing my mom Mother's Day flowers from here. I live in Florida and sent flowers to my mom in Georgia. I went up there this past weekend for a funeral and finally saw the flowers. I ordered premium arrangement and the arrangement they sent looked to be regular or deluxe. It wasn't the look of what the picture had for their premium arrangements. Called customer service and was waiting more than 15 minutes for someone to pickup. When they did, I was transferred and was on hold so long I hung up. I sent an email and they wanted me to literally count the number of flowers in the vase so they could have a more detailed understanding of what I received verses what I ordered. They want to give me a $10 gift certificate towards my next purchase because I didn't give a detailed description on how the bouquet looked as well as the number of flowers. Today, I am calling and I do not care about how long I'm on hold. NEVER AGAIN WILL I ORDER FROM THIS PLACE
The shopping experience was great! Hopefully the product will be also.
Satisfied with order and service
I have ordered the flowers for my best friend that was getting married and as I couldn't be present in the US, I sent the flowers. They looked lovely however I find a bit pricy for the size.
This was the best experience I have incurred with a 800 flowers type delivery. I could not be more satisfied. They delivered what I ordered and they followed through to not only make sure it was delivered, they sent a tracking # to follow the delivery as well as a follow up to the customer satisfaction!
Everything went the way advertised. The flowers were fresh and beautiful. Delivery was as promised. I would do it again.
The customer service was fantastic.
Wasn't as nice as pictured and was disappointed
We were very happy with the funeral piece ordered. I have been burned before when ordering from another site and was so embarrassed with the arrangement that was sent to the funeral home. Thank you so much, you exceeded our expectations at a time that really mattered.
Easy to use. Great selection and good pricing.
For my first time experience it was really good. My friend said the plant arrangement I sent was beautiful and they appreciated it (it was a sympathy gift).
Pricey but excellent service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members