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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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George E.
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Very satisfied
May 17, 2016

Very satisfied

Date of experience: May 16, 2016
wesley y.
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The delivery fee should have been noted or discounted straight up. The flowers arrived and were delivered, but several stems were broken and the flowers had to be removed. It is still pretty, but not worth what I had to pay for it.

Date of experience: May 16, 2016
Brian B.
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Dlowers were not delivered until 5/16,requested hey be deliveredon 5/14.

Date of experience: May 16, 2016
Leanne R.
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My ordering experience was great
May 17, 2016

My ordering experience was great. The web site was easy to see what you had and to move along in ordering. I cannot comment on the arrangement. I did not see it and will not have an opportunity to see. I have to trust that it was equal to the cost. Thank you.

Date of experience: May 16, 2016
Jackie S.
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My complain #1 is the voicemail message
May 17, 2016

My complain #1 is the voicemail message. I was on hold forever and the voice recording is so annoying, comes out loud & repetitious like every 20 seconds!
My complain #2 is the size of the delivered flowers. Paid for the large premium one (most expensive), when I saw the 2 flower sprays we ordered are smaller than the rest of the flowers there. Both sprays looked like medium size, no comparison with the bigger sprays beside it. The banners that we paid are hiding underneath the flowers, cannot be read at one glance!

Date of experience: May 16, 2016
Lavinia E.
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The flowers were for my daughter
May 16, 2016

The flowers were for my daughter. She loved them.

Date of experience: May 16, 2016
Elena i.
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Love the arrangements and your reasonable prices! Delivered right on schedule and the recipients loved them. Great job!

Date of experience: May 16, 2016
Aimee J.
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I don't like that I couldn't get the 20% off deal combined with my gift certificate.

Date of experience: May 16, 2016
Logan J.
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I used this service two times
May 16, 2016

I used this service two times. Both the times flower which were delivered were not fresh.

Date of experience: May 16, 2016
Cory C.
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It all was fine
May 16, 2016

It all was fine.

Date of experience: May 16, 2016
Terry I.
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No problems
May 16, 2016

No problems

Date of experience: May 16, 2016
April S.
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Price deceiving
May 16, 2016

Price deceiving. $19.99 turned into $41.00

Date of experience: May 16, 2016
Marsha B.
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I ordered the flowers on Monday, May 9th for Wednesday, May 11th delivery. The flowers did not arrive until Monday May 16th. I am very disappointed in either this website or the florist this website used.

Date of experience: May 16, 2016
Barbara H.
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You should really send these surveys to the recipients, as I just sent the flowers to the daughter's residence of the deceased, so I never knew she received them until she emailed me a couple of weeks later.

Date of experience: May 16, 2016
Arizona
1 review
1 helpful vote
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TERRIBLE
May 16, 2016

First of all I order my flowers 3 days before mother's day using their "flex" delivery, meaning it would come either a day early or the day of. That's fine.
Come to find out the flowers were NEVER DELIVERED.
I'm outraged by the fact that every time I call, I'm on hold for over 30 minutes without a single person picking up. As for the multiple emails I've sent? Yeah right, not one reply.
F*** this company.

Date of experience: May 16, 2016
Richard K.
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Great communication!
May 16, 2016

Great communication! When the flowers I ordered couldn't be delivered on time, they sent me an email indicating the new delivery date and why the flowers couldn't be delivered on time. I can't ask for any more than that. I'll keep From You Flowers in mind for future orders.

Date of experience: May 16, 2016
Kevin C.
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Surprisingly easy, and got there when they needed to be.

Date of experience: May 16, 2016
Jeorge U.
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The additional cost and taxes threw me for a loop.

Date of experience: May 16, 2016
Hema J.
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It said 20% discount on top of the price it has but did not give one.

Date of experience: May 16, 2016
Carol A.
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I have ordered flowers a couple times from "fromyouflowers.com" and have been very satisfied with the service and the receivers said the flowers were beautiful.

Date of experience: May 16, 2016