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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Sharla S.
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Enjoyed the many choices I had to choose from.

Date of experience: June 1, 2016
Bill S.
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Third time using your service, am extremely satisfied.

Date of experience: June 1, 2016
Lynn B.
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Your prices are very competitive and you have a very nice selection!

Date of experience: June 1, 2016
Cathy W.
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Handling fee is pretty high, flowers do not look like they did on line

Date of experience: June 1, 2016
nancy s.
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Did not know about the delivery charge until final checkout.

Date of experience: June 1, 2016
CLC E.
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Everything was easy but the plants that arrived, although very acceptable and actually nice, do not even vaguely resemble what I ordered. I usually order things based on the light and space where I plan to place them.

It's OK, they are nice but I was somewhat disappointed.

Date of experience: June 1, 2016
Blanca T.
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The delivery was on time
June 1, 2016

The delivery was on time. The overall product seemed a little flimsy considering the cost.

Date of experience: June 1, 2016
Tracee G.
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No comment
June 1, 2016

No comment

Date of experience: June 1, 2016
Kate C.
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Excellent!
June 1, 2016

Excellent!
Thanks

Date of experience: June 1, 2016
Eileen C.
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My first time using this site...
June 1, 2016

My first time using this site... very good

Date of experience: June 1, 2016
Henry R.
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Easy to order and shop
June 1, 2016

Easy to order and shop - delivery was very late in day - but still on time. Recipient said flowers looked great.

Date of experience: June 1, 2016
Heide r.
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Great
June 1, 2016

Great

Date of experience: June 1, 2016
Anthony K.
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Transaction went smoothly and flowers were delivered within desired timeframe.

Date of experience: June 1, 2016
Donnie Z.
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I had this sent to another person so I have no idea whether it was complete or what it looked like. It would be nice if the delivery person could send a picture.

Date of experience: June 1, 2016
Stephanie L.
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The site was easy to use and the price and products were clearly explained.

Date of experience: June 1, 2016
rosemary p.
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Very good she loved them
June 1, 2016

Very good she loved them

Date of experience: June 1, 2016
Marsha J.
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Very easy instructions and several choices
June 1, 2016

Very easy instructions and several choices.

Date of experience: May 31, 2016
Wendy S.
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So far it is good
June 1, 2016

So far it is good. I will see how I like the product to make a further decision about future purchases.
My sister really liked it and was pleased. A bit of a challenge for delivery, but she does live in a new neighborhood. My sister had to meet the delivery driver at Target.

Date of experience: May 31, 2016
Laura E.
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It was good
June 1, 2016

It was good

Date of experience: May 31, 2016
Ron A.
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The order could not be delivered on time because the florist they chose was closed that day I had them deliver it on Tuesday instead and refund the "same day" charge The refund is in the form of a store credit which has to be used within days. I don't know if one of my grandchildren are going to break an arm or leg in the next days. The refund policy sucks Ron A

Date of experience: May 31, 2016