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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Lindi T.
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Pretty easy so far
June 13, 2016

Pretty easy so far. Flowers were received according to our friend and she loved them and called them gorgeous.

Date of experience: June 13, 2016
Carol W.
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The flowers delivered were not what was ordered.

Date of experience: June 13, 2016
Letty E.
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Quick and easy!
June 13, 2016

Quick and easy! Flowers arrived right at event!

Date of experience: June 13, 2016
Mercedes T.
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Quick and easy, but the handling too steep
June 13, 2016

Quick and easy, but the handling too steep

Date of experience: June 13, 2016
Melissa B.
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Beautiful, fresh and on time delivery
June 13, 2016

Beautiful, fresh and on time delivery.

Date of experience: June 13, 2016
Other T.
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...
June 13, 2016

Date of experience: June 13, 2016
Donald B.
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The $14.95 "handling" charge was a surprise at checkout. Guess it must mention that in the small print.

Date of experience: June 13, 2016
Elaine G.
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My daughter in law sent a photo of the order...not like the picture! PINK jar...UGH! The pic showed a clear vase and more flowers filled the vase. VERY disappointed! For $62 + will not be ordering again from this company. I read the fine print on which flowers to order if you wanted it to "look" like that pictured, did not get $62 worth.

Date of experience: June 13, 2016
Rosalind B.
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Thank you
June 13, 2016

Thank you

Date of experience: June 13, 2016
Anne M.
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I hope this works!
June 13, 2016

I hope this works! I'm paying enough that I expect this to be a successful purchase.we'll see...

This did work! Thank you! The price is pretty high, but in a pinch, it worked. Thank you!

Date of experience: June 13, 2016
Lisa S.
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Used before and was happy with service and flowers were gorgeous!

Date of experience: June 13, 2016
helen H.
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The flowers I ordered were very upsetting they did not look like a Birthday arrangement they were boring and not like it was pictured.

Date of experience: June 13, 2016
Kaye H.
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N/a
June 13, 2016

N/a

Date of experience: June 13, 2016
Cynthia M.
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Very satisfied Everything was wonderful and my friend loved the fruit.

Date of experience: June 13, 2016
Rick B.
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The roses in the arrangement were not fresh
June 13, 2016

The roses in the arrangement were not fresh. They had brown tips and were fully open.

Date of experience: June 13, 2016
Canada
2 reviews
1 helpful vote
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Originally, I ordered with "fromyouflowers.com" because CNBC praised this online florist as having "best overall quality & price". I have used them for 4 floral orders for OH, WI, MA & ME and the recipients were very pleased with the freshness of the flowers and with the pretty arrangements. My last order for a dozen Wild Rainbow Roses was sent from NJ through PA to ME with a tracking code. By the time it arrived, it was in such lovely shape that my friend sent me a photo: it looked just like the incredible ad but with even a bit more Baby's Breath (which I love). WHY are there negative reviews for this business, huh? Because I think it is terrific... and they have good deals at times too! I will definitely order from them again.

Date of experience: June 13, 2016
Cosandra Z.
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Ordering was easy, now I have to see if they deliver!
Yessss! They delivered. I was concerned if it would arrive, but before I could give it a second thought the recipient was calling to say thank you! I would definitely use them again in the future, and considering this was a same day delivery the price was fantastic!

Date of experience: June 13, 2016
Alma J.
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I love it
June 13, 2016

I love it. There has only been a couple of issues on previous orders not being delivered on requested date.

Date of experience: June 12, 2016
kimberly t.
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Easy to order & prices ok
June 13, 2016

Easy to order & prices ok

Date of experience: June 12, 2016
Emily D.
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The bouquet is smaller than expected and delivery was well into the early evening

Date of experience: June 12, 2016