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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Rose N.
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All went well and delivered as promised
June 17, 2016

All went well and delivered as promised.

Date of experience: June 17, 2016
Elayne S.
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GREAT FLOWERS, GREAT PRICE, GREAT DELIVERY
June 17, 2016

GREAT FLOWERS, GREAT PRICE, GREAT DELIVERY

Date of experience: June 17, 2016
Jesi V.
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After shipping fees it was a little higher than the website advertises it to be... gives customers a little sticker shock.

Date of experience: June 17, 2016
Emma M.
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Excellent experience..
June 17, 2016

Excellent experience..

Date of experience: June 17, 2016
Evelyn N.
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I have used your services before and have always been happy.

Date of experience: June 17, 2016
Sheryl L.
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Rediculous that your service rep isnt allowed to give florist name

Date of experience: June 17, 2016
Susan P.
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I was having trouble with the website and I called and the person who answered had little interest in helping me and no customer service skills.

The picture that was advertised of the bouquet I choose was nothing like the flowers that my Mom received. She sent me a picture. The flowers looked droopy and I would not have chosen to buy them if they were the last bouquet in the store! I felt a bait and switch happened here. I don't know if I will ever use this service again.

Date of experience: June 17, 2016
nancy b.
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Great service, its great to be able to reach out and get your loved ones great flowers.

Date of experience: June 17, 2016
John B.
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Good presentation and a nice variety to chose from.

Date of experience: June 17, 2016
Patrice C.
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Quick, easy and the flowers looked beautiful!
June 17, 2016

Quick, easy and the flowers looked beautiful!

Date of experience: June 17, 2016
Pat N.
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My sister was not home when the florist attempted to delivered the order. They called to set up an alternate delivery time. They ended up giving them to a neighbor and called to inform my sister where they were and to call if there was any problem. Outstanding customer service.

Date of experience: June 17, 2016
Tamara C.
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The flowers were fresh and beautiful and delivered when promised! Thank you for helping me cheer up my hospitalized relative.

Date of experience: June 17, 2016
Julieta S.
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I have always had wonderful results from your company and so have friends which I have recommended your company to.

Date of experience: June 17, 2016
Dee C.
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This was the easiest flower order I ever placed. The flowers were gorgeous and on time-much nicer than I even expected. I will only use this site from now on.

Date of experience: June 17, 2016
SC I.
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The recepient contacted me and let me know that the basket was beautiful.
Thank you!

Date of experience: June 17, 2016
Matthew K.
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Just what the doctor ordered!
June 17, 2016

Just what the doctor ordered! My wife loved the flowers!

Date of experience: June 17, 2016
Ann D.
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I was expecting a little larger basket considering the products that were inside. I'm not sure what the profit margin is but I really think it could have been larger for the price. I paid $72 for snacks and looking at the basket I would be surprised if it is valued at $25-30 tops. I ordered for same day delivery and it didn't arrive until the next day. I was given $15 off future purchase which I feel it should have been taken off the current purchase. Overall it wasn't a horrible experience just disappointing.

Date of experience: June 17, 2016
Beverley M.
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I was extremely satisfied with all your services.
My family received the basket of chocolates and were so excited
On time and delicious!
Thank you very much!
Bev Menkin
Irvine, California

Date of experience: June 16, 2016
Julianna O.
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Great
June 17, 2016

Great

Date of experience: June 16, 2016
cayna F.
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Easy Site, willling to deliver next day to Irving, TX.

Date of experience: June 16, 2016